Vice President, IT Program Management / IT Operations
Resume:
Jeff Camino
Jeff Camino
PMP / Certified ScrumMaster (CSM)
**********@*****.***
www.linkedin.com/in/jeffcamino
**** ******** **, **********, ** 75007
SUMMARY
LEADERSHIP, PEOPLE AND OPERATIONS MANAGEMENT
• Results-oriented leader with 15+ years of proven experience leading high-functioning teams.
• Mentor others to promote career growth, team growth and best practices.
• Responsible for resource planning and budgeting.
• Manage cross-functional teams, onshore teams and offshore teams.
• Manage third-party vendor relationships.
• Lead Diversity and Inclusion (D&I) resource teams.
• Promote policy and best practices to increase operational efficiencies and mitigate risk. PROJECT/PROGRAM MANAGEMENT
• Master’s Certificate certified by the Project Management Institute PMP program.
• Certified ScrumMaster and helped spearhead an enterprise Agile transformation initiative.
• Lead large programs comprised of multiple, cross-functional project teams.
• Apply business acumen and collaborate with stakeholders to deliver IT-related solutions.
• Facilitate business analysis and gap analysis sessions.
• Accountable for time, scope and budget.
• Execute the Software Development Life Cycle (SDLC).
• Ensure change management best practices.
EXPERIENCE
SR. PRINCIPAL / ASSISTANT VICE PRESIDENT, INFORMATION TECHNOLOGY MR. COOPER GROUP (JAN 2015 – PRESENT) Coppell, TX
• Work with business partners to strategically align IT resources with needs of the business.
• Develop resource plans and manage large IT projects and programs.
• Helped lead an enterprise agile transformation initiative.
• Manage teams comprised of both onshore and offshore resources.
• Manage direct reports, matrixed resources and vendor relationships.
• Lead, mentor and promote best practices to increase operational efficiencies and reduce risk.
• Promote and follow change management processes and procedures.
• Identify and mitigate risks -- and proactively solve issues.
• Accountable for daily operations that support mission-critical applications responsible for:
Treasury Wire/ACH functions averaging over $40 trillion in transactions monthly.
Accounting & Finance operations (SOX compliant applications).
Workday Financials integrations.
Risk/Compliance applications supporting multiple state and federal regulatory requirements.
User access provisioning via an in-house application.
Third-party vendor integrations and vendor-hosted applications. Jeff Camino
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• PROJECT/PROGRAM EXAMPLES
Reporting to the CIO, successfully led a critical program that spanned the entire organization to implement a private label onboarding initiative comprised of nine project managers and business workstreams with over 80 IT resources and a budget of over $20M.
Successfully managed a regulatory-driven project with an aggressive timeline to implement a sophisticated call analytics software application, working closely with multiple business partners and a third-party vendor with a budget of over $5M.
Successfully managed a very time-sensitive risk and compliance project requiring extensive gap analysis and software development work to replace a third-party vendor application with a robust in-house solution -- delivered on time and within budget. SENIOR PROJECT MANAGER ALCO STORES (SEPT 2013 – AUG 2014) Coppell, TX
• Worked with C-Suite Leadership Team to promote best practices for the management of a project portfolio of over 100 projects organized by priorities, timelines, and resource allocation.
• Managed workload of staff and vendors responsible for large software implementations.
• Facilitated gap analysis and requirements gathering sessions. PROJECT MANAGER ACE CASH EXPRESS (JULY 2011 – SEPT 2013) Irving, TX
• Successfully managed various agile software development projects.
• Worked closely with multiple developers, QA staff, product owners, and business stakeholders.
• Researched and supported regulatory requirements. OTHER POSITIONS VARIOUS ORGANIZATIONS
• INFORMATION SYSTEMS SUPERVISOR, Kansas State University Manhattan, KS
• FOUNDER / OPERATIONS MANAGER, NorthStar Solutions Manhattan, KS
• PROGRAMMER, Blue Cross Blue Shield Columbia, SC
• ENVIRONMENTAL MEDICINE TECH, U.S. Air Force (Achievement Medal) Okinawa, Japan EDUCATION
• Aspen University Master’s Certificate, Project Management 2011-2012
• Kansas State University B.S., Business Administration (Management) 1989-1993 OTHER
Self-starter with excellent time-management and organizational skills, strong verbal and written communication skills and experience providing exec-level presentations. Proven experience mentoring individuals and teams to perform at their highest level. Knowledge and experience of waterfall project management, the Project Management Life Cycle (PMLC), working in an Enterprise Project Management Office (EPMO), managing KPI Goals and facilitating Root Cause Analysis
(RCA). Experience with FinTech, e-commerce, and startups, with entrepreneurial mindset wherein I take ownership and make situational decisions at the appropriate level. Experience with Microsoft Office, Microsoft Devops, Microsoft Teams, Microsoft Project, Microsoft SQL Server Management Studio (SSMS), PowerPoint, Excel, Word, Outlook, SharePoint, Cloud Migrations (Azure, GCP, AWS), and Service Now. Experience providing cost-benefit analysis (CBA) and examining ROI. Trusted to support my team, colleagues, and leadership, with excellent references.
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