Jessica Ortega
Bell Gardens Ca, 90201
adrbo0@r.postjobfree.com
Objective
To obtain a higher position in management – offering excellent skills in customer service, coordinating, computer etiquette, organizing and analysis skills. Self-motivated, cheerful attitude and a great team player. Great multitasker and able to work unsupervised.
Skills
Computer Skills (Word, Excel, Power Point, Outlook, Apparel Magic and Photo Shop)
Customer Service (Client Support, Empathy, the ability to “read” a customer’s emotional state, social graces, communication, sales and friendliness)
Office Administrator (Telephone Etiquette, Fax, Copy, Filing, 10-Key, Typist, Computer-PC)
Bilingual (Fluent in both English and Spanish)
Cash Handling (Deposits/Withdrawal procedures, Credit Card Processing)
Team Player
Employment
Manager Assistant- Gloria Lance Inc., Gardena, CA
Data Entry
Sales
Production
Shipping
Coordinator
Analyst
Account Management
Photo shop
Design
Customer Service
June 2010- Now
Manager World Tobacco, Los Angeles, CA
Customer Service.
Sales
February 2009 – March 2010
Member Service Representative Allied Health Care Federal Credit Union, Long Beach, CA
New Accounts
Customer Service
Sales/Marketing
Data Processor
December 2007 – November 2008
Case Worker (Special Education) Montebello Unified School District, Montebello, CA
One-on-One care with students.
Aided in the introduction of social skills with the general public on a daily basis
November 2006 – February 2007
Bank Teller Bank Force, El Segundo, CA
Customer Service
Transactions – Cash Handling, Sales, Deposits
Telemarking
October 2005 – March 2006
Bank Teller Banco Popular, Downey, CA
Customer Service
Transactions – Cash Handling, Sales, Coding
July 2004 – July 2005
Office Clerk Bell Gardens High School, Bell Gardens, CA
Filing, Copy, Fax
Attendance Sheets
Data Entry (Word, Excel)
Operator (Answering and transferring calls)
February 2004 – June 2004
Reference provided upon