Customer Service Event Coordinator
Resume:
LINDA JACKSON
**************@*****.***
Memphis, Tennessee 38104
CUSTOMER SERVICE MANAGEMENT FOCUS
A professional position that utilizes effective client support, administrative, project management, and professional communication skills. Intend to impact company-wide productivity and customer perception of value, improve operational effectiveness of in-place systems and utilize progressive logistical planning/management methods to advance overall efficiency and profitability. Offer proven client relations/customer service, administrative, organizational, and project management skills supported by computer knowledge and experience. Background includes various positions in professional environments with a track record of effective for coordinating client communications. Recognized for maturity, productivity, ability to handle pressure, and for flexibility in making decisions as well as an immediate contribution to the organizational efficiency and productivity of managerial tasks.
PROFESSIONAL EXPERIENCE
KELLY EDUCATIONAL STAFFING, Memphis, TN 2/22 - Present Substitute Teacher Supervise all aspects of a classroom: discipline, instructional strategies, planning, and evaluation. Evolve teaching technique and academic supervisory skills through hands-on teaching. Select teaching materials and develop curriculum based on educational objectives.
• Work with fellow teachers, counselors, and principals to insure they understood the uniqueness of the students needs.
• Utilize outstanding oral communication skills to deliver daily lessons and presentations effectively. LJ EVENTS & PRODUCTIONS, Memphis, TN 1999 - 2000 Manager / Event Coordinator Established a successful history of special events development and management with expertise in all facets of creating, organizing, marketing, and custom-tailored events to entertain client patrons/customers onsite. Utilized sales, communication, and customer relations skills to develop a rapport with customers, assess their advertising needs, and provide them with an onsite production that best suits their needs, wants, and budget.
• Coordinated event planning and scheduling on all venues (business functions, weddings, dinner functions, business expos, etc.)
• Actively oversaw the operations of events before, during, and after the engagement.
• Drew from creative talents to design, and coordinate unique and colorful themes including visual displays. ANTIQUES FOR YOU, Memphis, TN 1994 - 1998 Manager Responsible for sales and business development in growing business through a four year period. Maintained accurate on-hand inventory levels, identify selling trends, and source/find merchandise as needed.
• Attended markets; traveled to wholesalers to select and purchase inventory.
• Involved with the day to day management of the business including sales, customer service and banking. W.S. MARTIN ESTATE, Memphis, TN 7/84 - 7/94 Bookkeeper Performed all accounting/bookkeeping/administration functions; coordinated multiple aspects of financial controls and documentation such as processing financial statements, A/P & A/R, bank depositis, business taxes, and general ledger maintenance.
• Responsible for the application of accounting principles and adherence to GAAP guidelines in the implementation, modification, and maintenance of the accounting functions. Prior Position: Geriatric Counselor EAST SENIOR CITIZENS CENTER EDUCATION
UNIVERSITY OF MEMPHIS, Memphis, TN
Master of Science Degree
RHODES COLLEGE, Memphis, TN
Bachelor of Science Degree
Professional Training: Classical Voice Study (Opera Diva Kallen Esperian, Acting Studio Professional & Modeling Certified - John Casablancas
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