Administrative Assistant Data Entry

Anne Elizabeth Dirks

Encino, CA ***** * Cell: 818-***-****

Email: ********.******@*****.***

SUMMARY

Polished and accomplished Administrative Professional with extensive hands-on experiencing and demonstrated track record in utilizing excellent organizational, time-management, project management, and clear communicating skills.

Strong interpersonal skills; possess the ability to work efficiently with all people

Highly organized and resourceful; work very well under pressure

Excellent communication capabilities and problem solving skills

Dependable and responsible; thrive in challenging situations requiring ability to learn new skills

Able to effectively handle multiple tasks while meeting deadlines, self disciplined and self-directed

Demonstrate leadership skills, punctual and reliable in work attendance

PROFESSIONAL EXPERIENCE

Administrative / Executive Assistant to Partner and Principal in Tax / Audit Department,

Squar Milner, Encino, CA

July 2016 – October 2020

Provided high level of executive and administrative support to multiple partners/managers

within the Audit and Tax department

Calendar management and meeting coordination for multiple partners/managers

Prepared onboarding paperwork for new Clients/Consultants

Assisted with Background Authorizations to Human Resources for new consultants

Prepared Rep. Letter, Compilation, Financial Statements and other client correspondence as requested

Scheduled Travel Arrangements – domestic and international

Input daily time for multiple partners/managers and consultants within Practice CS software

Prepared and submit expense reports for multiple partners and/or managers as assigned

Completed monthly AMEX and personal credit card reconciliation within ExpensAble software system

Processed/scanned invoices for Consultants and send to Accounts Payable via Laserfiche

Registered CPA’s for Audit and Tax for CPE Seminars, set up and maintain continuing CPE credits for Audit and Tax Professional Staff

Send mail, FedEx and GSO packages

Quality Assurance Administrative Coordinator,

Beckman Coulter, Chatsworth, CA

May 2015 – July 2016

Assisted Director, Vice President, Forty-Two Senior Staff Engineers of Quality Assurance, Regulatory Affairs, Reliability and Development, Document Control and Operations with advanced administrative duties

Scheduled system training, procurement, order parts and products, make travel arrangements, prepare and submit expense reports and invoices

Printed work streams from SharePoint for various managers from departments

Assisted with special projects, coordinate team building events, work with Human Resources and Quality Assurance Staff Scientist to manage company employee training records

Ordered lunches for staff meetings, set up employees with WebEx accounts and coordinate trainings and meetings, order business cards for staff, send packages via UPS and FedEx, order Part 820 Code of Federal Regulations Title 21 booklets for Quality Assurance Department staff

Scanned and upload change order documents, assist Engineers with Design History, file Device History Records, assist and assist Medical Director by obtaining required signatures from Director and managers to complete PRLA’s, change orders documents

Prepared binders for (CAPA) Corrective Action Preventive Action, assist Complaint Department by retrieving customer complaints and customer feedback files and scan onto shared drive

Assisted with internal audit, document retrieval, logging requests, copy and scan documents and ordering food for auditors and staff members

Vendor Management Administrator, Bank of America, Simi Valley, CA Attorney Network Firm Management (ANFM)

February 2012 – February 2015

Created Attorney Scorecards by copying information from the master to BK scorecards for each metric

Escalate firms that are below a ninety percent to BK Lead, look up BK and Foreclosure loans in LPS, review and upload documents in SharePoint and AS400

Communicated with Attorney offices during rebuttal stages to request court dates, hearing dates, filing dates for MFR’s, POC’s Bar Dates to make sure they are within guidelines, assist firms with questions

regarding metrics on BK scorecards and make sure they receive the information to perform and comply with BOA’s guidelines /procedures

Send Bankruptcy Scorecards once completed to firms, update excel spreadsheet of firms scores, save emails of all correspondences to Attorney Performance folder

Prepared Compilation, distribution and reporting of the Foreclosure and/or Bankruptcy Attorney Scorecards

Assisted with special projects and onboarding, working with the Foreclosure, Evictions, MRT and Bankruptcy departments

Send Motion for Relief Step 3 for review to the Line of Business who determines if firm is in or out of compliance

Worked under supervision to handle administrative tasks related to vendor management

Interacted with internal associates and vendors to enforce compliance with contract terms, monitor performance and develop a relationship that is beneficial to both the company and its quality vendors

Administrative Assistant III, Bank of America, Simi Valley, CA

Attorney Communications Department

November 2011 – February 2012

Called Attorneys offices to request foreclosure and bankruptcy documents.

Looked up loans; update and input data on excel spreadsheet

Send Alerts to Law Offices throughout the U.S. to request confidential legal documents

Communicated with Law Offices to request time sensitive documents

Utilized LPS to upload confidential legal documents

Administrative Assistant III / Project Management Coordinator,

Northridge Medical Group/HealthCare Partners, Woodland Hills, CA

September 2008 – November 2011

Assisted CEO of NMG/HCP with Advanced Administrative Duties.

Worked with Provider Relations in looking up Physician and Member Eligibility

Assisted Providers/Medical Offices with Patient Related Questions and Issues

Updated and File Confidential Health Plan Contracts

Assisted Provider Relations Department with Physicians Contracts

Prepared Excel Spreadsheet, submit Expense Reports, Order Office Supplies via E-Procurement

Send In-Patient list to PCP Offices, assist with organizing PCP/Specialists Monthly Meetings and send packages via FedEx to domestic locations

Send E-Fax to PCP/Specialists Offices to Invite to Monthly Meetings, handle confidential Physicians Contracts by Filing and Keeping Up to Date

Input Claims, Enter Referrals, Request PT Notes, Medical Reports, Schedule Diagnostic Testing

Processed Medical Billing/Coding in Office Alley and Take Staff Meeting Minutes

Assisted Team with Special Projects in Various Departments

Reserved and Set up Conference Rooms for Staff Meetings

Donor Representative, Motion Picture Television, Woodland Hills, CA

March 2008 – June 2009

Prepared Expense Reports, Direct Donors to Appropriate Department and Answer questions.

Received Donations from Donors via telephone and mail, Type and Proof Read Correspondences and Assist with Accounts Payable

Communicated with Studios and Other Donors, Schedule Travel Arrangements for CEO

Assisted with Michael Douglas Golf Tournament and Other Celebrity Events, Maintain Donors Files and keep track of Donations Received

Processed Expense Reports and Invoices for check reimbursements, Take Staff Meeting Minutes.

Legal Assistant, Technicolor - Thomson Grass Valley, Burbank, CA

Dec. 2007 – March. 2008

Supported the President, VP of the Business and Legal Affairs department in all administrative areas including, but not limited to; drafting business letters, legal correspondence, reports, Memorandum and/or other communications as directed by supervisor; revising, proofreading and other word processing of business and legal documents, contracts and communications

Handled confidential legal Agreements, prepare ISO forms for new files, and upload Non Disclosure Agreements

Supplied Reseller, Customer and Service Level Agreements to Interwoven and Worksite, and NDA Agreements to BPS, scan legal documents

Communicated with other outside counsel, facilitate travel arrangements, utilize MS calendar to reserve conference rooms for meetings, screen, log, and place calls, organize conference calls and prepare expense reports

Handled specific assignments, SAP, create & maintain schedules and reports

Handled, sorting, screening and facilitating mail and other written correspondence; schedule meetings and managing individual calendars and contacts; processed expense reports & invoices and order office supplies and parts

Administrative Assistant (Lead), Zenith Insurance, Woodland Hills, CA

May 2004 – March 2007

Performed a broad summary of administrative advanced secretarial duties, including typing and synthesis of medical information, data from interviews, correspondence and reports

Obtained and prepare summaries of information over the telephone or from written correspondence and file notes in order to support the Medical Management Department

Handled telephonic contacts and triage associated with logging tasks that can be delegated for independent handling

Responsible for assisting RN's and other medical management staff with assigned caseload by performing advanced administrative and secretarial functions

Performed detailed follow-up telephone investigations and interviews and notes the results in file notes within agreed upon protocols

Followed-up on information and set diaries, make referrals as needed, arrange medical referrals and appointments by using Talispoint and other resources

Composed letters and documents as well as form and template, assist medical management staff in maintaining the team's diary currency and data entry on tracking logs, provide preliminary research on problems or activities assigned

Assisted Supervisor, compile special reports, obtain and select data from RN and Medical Management staff

Responded to general customer service questions and direct callers to appropriate person or department and schedule diagnostic tests

SKILLS

Type 70 wpm, LPS, AS400, PowerPoint, MS Word, MS Office, MS Outlook, Excel, SharePoint, Time Share Sales, Concur, Athena, Documentum, Zeus, Legal Research, Legal Transcription, QA Technician, Medical Transcription, Utilized Dictaphone Machine, 10 key, Worksite and EasySource, Tiger, Publisher, Accurint, BlackBook, ICD-9 and CPT-4 Coding Systems, Data Entry, IDX, MDX, Touchworks, (PIP) Physician Information Portal, Office Alley, Records Audit, Razors Edge, EDMS, Oracle, EZ-CAP and LPS

EDUCATION

Southern New Hampshire University, Bachelor of Arts in General Studies with an emphasis in Business Administration

2016

Pasadena City College, Pasadena, CA, Legal Assisting (Certificate)

AWARDS

2012 – 2014 - Global Recognition for positive attitude, enthusiastic and hard working

2002 – 2004 – Governor Cruz Bustamante, Volunteer at Lanai Road Elementary School, Encino, CA

VOLUNTEER

Habitat for Humanity

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