Michael Stanley
Reynoldsburg, OH *****
*********************@***********.***
Skilled Restaurant General Manager with a winning attitude and desire to deliver hospitality and exceptional dining experience. Customer centric, team oriented restaurant manager, aspire to manage a successful restaurant operation.
HIGHLIGHT OF EXPERIENCE
• Scheduling
• Inventory management
• Detail oriented
• Business development
• Staff development and training
• Customer satisfaction
• Analytical and critical thinker
• Strong team leadership
• Labor cost control
• Revenue generation
• Customer service
• Food ordering
• Food cost control
• EcoSure Inspection
Work Experience
Training District Manager of Ops
Penn Station - Columbus, OH
February 2021 to Present
• Direct responsibility to interview, hire and train management candidates
• Oversee staffing of crew members at 5 locations and determine staffing needs and coordinate training
• Work with GM's on PE performance and follow up.
• Financial audits
• Overall daily operations
• P&L reviews
General Manger
IHOP - Heath, OH
October 2016 to Present
• Schedule and direct staff of 30+ in daily work assignment to maximize productivity.
• Manage a $2 Million AY
• Conduct daily pre-shift and monthly departmental meeting to ensure organization efficiency.
• Optimize profit by controlling food, beverage, and labor cost on a daily basis.
• Continually monitor restaurant and take appropriate action to ensure food quality and service standard are consistently met.
• Work side-by-side with team in all areas of the restaurant.
• Efficiently resolve problems or concerns to the satisfaction of all involved parties.
• Assigned tasks and oversee the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
• Consistently maintained high levels of cleanliness, organization, shortage, and sanitation of food and beverage product to ensure quality.
• Build sales forecasts and schedules to reflect desire productively targets.
• Perform restaurant walk-throughs and manager checks list daily to gauge timeliness and excellent service quality.
• Responsible for training all HSM personnel and salaried managers General Manager
BOSTON MARKET CORP - Reynoldsburg, OH
February 2015 to September 2016
• Managed crew of 18-20; weekly volume of $16-20K
• Created an environment focused on teamwork and speed of service
• Accountable for a clean and well maintained unit
• Monitor FOH/BOH for consistent HACCP guidelines
• Responsible for shift/daily prep logs
• Performed daily and weekly inventory counts
• Managed all aspects of Profit & Loss
GMIT/General Manager
Frisch's - Worthington, OH
July 2014 to January 2015
• Managed crew of 18-20; weekly volume of $30-35K
• Created an environment focused on teamwork and speed of service
• Accountable for a clean and well maintained unit
• Monitor FOH/BOH for consistent HACCP guidelines
• Responsible for shift/daily prep logs
• Performed daily and weekly inventory counts
• Managed all aspects of Profit & Loss
Owner/General Manager
2800Cafe - Columbus, OH
October 2008 to April 2014
• Owned and Operated 2 cafeteria operations for downtown office buildings
• Responsible for all phases of operations: menu planning, recipes, purchasing, accounting catering
• Accountable for a clean and well maintained unit
• Consistent HACCP guidelines
• Managed all aspects of Profit & Loss
Manager
Stonecreek Diner - Pickerington, OH
January 2005 to January 2008
• Managed family owned full service restaurant
• Responsible for all phases of operations
• Created order guides; inventory control guidelines
• Handled employee schedules
• Accountable for a clean and well maintained unit
• Consistent HACCP guidelines
Marketing and Sales Manager
Ameri-Choice Benefits - Columbus, OH
January 2003 to January 2005
Managed 3 agents in Self-Employed Benefit Sales
General Manager
Shell's Seafood - Columbus, OH
September 1999 to August 2002
Columbus Area Manager
• Managed for daily operations of 2 casual themed seafood restaurants
• Responsible for management of costs and P&L of 2 units
• Handled employee selection, training, scheduling
• Accountable for a clean and well maintained unit
• Consistent HACCP guidelines
General Manager/Kitchen Manager/Assistant Mgr
Bob Evans - Columbus, OH
December 1989 to August 1999
• Managed in several area locations
• Responsible for all phases of operations
Education
UNIVERSITY OF SOUTH FLORIDA
1986 to 1988
Skills
• Menu Planning
• Labor Cost Analysis
• Profit & Loss
• Restaurant Management
• Cost control
• Restaurant experience
• Writing skills
• Conflict management
• Supervising experience
• English
Certifications and Licenses
Food Handler Certification