Crane Operator Customer Service

ALBERT MARK GARCIA

***********@*****.*** Buckeye Az. 951-***-****

Professional Objective: Pursuing a position as Delivery Driver with my 20 plus years of customer service based career I may be an asset to company.

Areas of Expertise

RFI's

P&L

Construction Management

EH&S

Project management

Budget management

Reading GD&T Blue prints

OSHA Training

Construction Planning

Environmental Regulations

Multi-State & Federal Codes

Statistics

Asset Management

Capital management

Project Development

Sales

Labor Laws

Construction Engineering

Employee training and development

Facility Maintenance

Residential Maintenance

Bi-lingual

Heavy Machine operator

Work Experience

Fairway Ford (Service Writer) 9/2017- 4/2020

Coordinate vehicle repair for commercial and private accounts Laid off due to Covid-19

Facilitate account billing for each customer

Coordinate technician work orders

ConAm (Crystal View Apartments) 9/2016- 9/2017

Service Manager

Control supply budgets

Process work order

Customer Service

Schedule Maintenance and porters

Performed and executed safety protocols

P&L

Work with Vendors and Contractors to fix major maintenance issues in properties

Paul Calvo & Associates 06/2015- 8/2016

Field Maintenance Tech- Manager

Maintain regional apartments

Paint and turn overs

Clean and perform plumbing, electric, carpentry, and minor HVAC

On-Call 24/7

Process orders

Regional Team operations

Performed Safety walks

Del Mar Property and Asset Management 12/2014 - 6/2015

Facility and Commercial Maintenance Coordinator

General Maintenance of office, commercial, and residential buildings

Performed electrical, plumbing, paint, light fixtures, tile install, waxing, cleaning, and general maintenance

Provided estimation and scope of work

Provided pre-inspections and performed as safety liaison

Palace Entertainment 3/2010- 12/2014

Theme Parks Director of Facility and Safety (Promotion)

Increase guest safety by developing safety teams and procedures at each location.

Instituted National OSHA training and compliance program that contributed to reduction in workplace incidents.

Instituted Capital Expenditures and spending controls that I developed in my previous positions.

I managed and coordinated projected managers.

Managed Architects and Engineering groups to maximize savings in value engineering.

Inspected all facilities annually regarding Safety and Maintenance to ensure safety programs success.

Palace Entertainment 10/2008 - 3/2010

Assistant General Manager (Promotion)

Meet and exceed Corporate directives regarding budgeted labor, control spending per budgeted line items and monitor revenue on a hourly bases to meet revenue to labor ratio.

Develop marketing plan and increase revenue by 10%.

Managed all department managers

Mentored each department manager in increase efficiencies on performance and reduce labor cost

Assisted Corporate with Project Management of Capital projects for our California sister parks to help reduce unnecessary spending.

Maintain park compliance, City and State regulatory under DOSH, OSHA Fire Safety and Maintenance

Palace Entertainment 10/2007 -10/2008

Director of Maintenance (Promotion)

Managed outsourced maintenance and construction contractor.

Managed Maintenance Managers in maintain all training programs by weekly audits and meetings.

Trained maintenance managers in P&L and safety

Directed all supplied and vendors

Managed Capital Expenditures budgets closely to produce savings each year enabling us the opportunity to do more asset maintenance improvements.

Palace Entertainment 8/2006-10/2007

Rides Maintenance Manager

Develop and implement training program and reduce labor cost

Develop attraction Maintenance expense budget

Develop periodic preventive maintenance program and reduced equipment downtime by 35% the first year and 10% the following years.

Knott’s Berry Farm 3/1994- 8/2006

Rides Maintenance Supervisor

Managed 32 mechanics including scheduling preventive annual required maintenance.

Develop budgets to include labor and expenses.

Conduct departmental OSHA and Environment Health including HAZMAT training.

Construction and Maintenance liaison for new amusement rides installation.

Education:

California State University, Long Beach

Sociology - Bachelors of Science

Paul Merage School of Business at University of California, Irvine

Executive Business Administration program and Business Financing

Certified California Environment Health Compliance

Certified Crane Operator, AWS and Certified Electrical Technician

References: Furnished upon request

Salary requirement: Open

Contact this candidate