Customer Service Technology Specialist

Rueben Banakas

**** ********** ******

Las Vegas, Nevada 89118

Email: **********@*****.***

Phone: 702-***-****

Education

• PC & Networking Technology Specialist - Asher College, Las Vegas, NV - 2013

Coursework & Training

Configuring Microsoft Windows 7; Server 2008 Active Directory, 2008 Network Infrastructure, Systems Analysis and Design; Technical Writing; Development Methodologies; Documentation Techniques

Skills & Certifications

• CompTIA A+ Certified – 2013

• CompTIA Network + Certified – 2013

• Class B Driver’s License With Passenger Endorsement with air breaks

• Microsoft Office Programs, MS Project Server, and MS Project Professional

Professional Experience

DHL, Las Vegas, Nevada

Delivery Driver (June 2017 – Present)

• Gather, load and deliver packages to residential and commercial locations.

• Scan all packages and request signatures when delivered to location.

• Provide excellent customer service by utilizing listening skills and communication.

Cruisin Delivery Services, Las Vegas, Nevada

Delivery Driver (March 2015 – Present)

• Pick up and deliver packages and documents to residential and commercial locations.

• Log and request all signatures needed for pick up and deliveries.

• Provide excellent customer by utilizing listening skills and communication.

Clark County Real Property Management, Las Vegas, Nevada

RPM Maintenance (April 2006 – June 2019)

• Clean and maintain cleanliness of public parks restrooms; gather all proper chemicals and equipment; ensure all chemicals and equipment are marked for assigned areas.

• Clean and maintain park grounds by removing all debris and trash; ensure all debris and trash are properly disposed of.

• Maintain stock of all chemicals, supplies and equipment.

• Provide excellent customer service by listening and communicating to fulfill guest needs.

References upon request

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