Director of Information Techonology

Kacy Greer

870-***-**** ***********@*****.***

EDUCATION

University of Arkansas Fayetteville, AR

Bachelor of Arts in Communication Minor: Business Administration / CISQA PROFESSIONAL EXPERIENCE

Director of Information Technology

Life Strategies of Arkansas, LLC

West Memphis, AR

10/2002 - Present

Manage IT and Heath Information Management departments of outpatient behavioral health agency that supports multiple site programs.

Information Security Officer responsible for developing, implementing and monitoring IT system policies and controls to ensure data security across all platforms, hardware, and user needs in compliance with HIPAA, HITECH and regulatory requirements for industry best practice security and privacy controls.

Design all marketing visual aids, publications and write official statements on the behalf of the company

Establish and manage the annual IT budget. This includes project planning, expense management, and external resource utilization

Leadership team member that establish partnerships with functional leadership across the company by participating in strategic planning activities and providing effective systemic technologic solutions that are in alignment with organizational needs.

Perform maintenance and system upgrades and deploy to client machines as needed.

Provide technical support and problem diagnosis for a variety of proprietary products and services.

Conduct staff trainings for system upgrades and new product lines in classroom or one on one settings.

Managed the development and/or implementation of four (4) systems for documenta- tion and practice management. Set timeline, system standards, assigned tasks, mi- grated data and facilitated staff training.

PROFESSIONAL SUMMARY

Dedicated Information Technology professional with an extensive background in corporate communication and healthcare IT. Overall professional experience includes over 16 years in IT, 7 years in Project Management and 13 years in IT management. Friendly, well organized results oriented individual with a proven ability to identify needs, implement stan- dards, develop procedures and processes that improves business functionality. Exceptional communicator, focused on building strong client and inter-departmental relationships. Excellent Interpersonal & Written Communication Skills Project Management Network Administrator Active Directory Data Migration Dreamweaver Help Desk Revenue Cycle Provider Relations & Credentialing IT Contracts and Procurement Training MS Office Suite (PowerPoint Expert) Adobe Photoshop (Working Knowl- edge)

SKILLS

Kacy Greer

870-***-**** ***********@*****.***

PROFESSIONAL EXPERIENCE (CONT)

REFERENCES

Available upon requests

Financial Service Advisor

National Bank of Commerce

Memphis, TN

01/2000 - 08/2002

Branch Manager trainee

Met with clients to assess financial needs and assisted with establishing tangible short term and long term goals.

Provided excellent customer service by listening to the client and troubleshooting ac- count errors.

Opened/Managed new accounts, processed loans and marketed banking products

(IRAs, Bonds, Money Market, etc..)

Processed financial transactions and reconciled teller drawer daily. Sales/Marketing Assistant

Prepared monthly sales forecasts for the Executive Vice President of Trust, Trust Officers and Vice President of Financial services.

Generated and distributed reports for new business development

Developed sales database to track account acquisitions and identify potential cus- tomers.

Designed visual aids and other marketing materials for Wealth Management Depart- ment.

Provided desktop and internet network support for satellite office. Web Design Adjunct Instructor

Arkansas State MidSouth CC

West Memphis, AR

08/2017 - present

Establish a positive, productive, and respectful classroom environment that is conducive to learning.

Develop interactive training materials as defined by the syllabus.

Maintained attendance and performance records via the school’s monitoring system.

Complete any other requirements as requested by the dean or department lead.

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