Customer Service Bank Teller
Resume:
Teresa Clites
***** ******** **** **, **********, MD, 21530
************@*****.***
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. People-oriented
Cash handling
Customer service
Compliance, banking laws and regulations
Cash handling expertise
Advanced clerical knowledge
High School Diploma
Fort Hill High School - Cumberland, MD
Teller - October, 2017 to Present
First People’s Federal credit union - Cumberland, MD Assisted customers with various financial transactions Maintained a teller drawer to perform bank transactions. Responding to customer complaints and resolving conflicts Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Count currency, coins, and checks received, by hand or using currency-counting machine Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Maintained friendly and professional customer interactions. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents Cashier - September, 2014 to August, 2017
Helmick's Grocery - Flintstone, MD
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Totaled amount owed, collected payments and printed receipts to process transactions. Communicating clearly with the management
Promoted sales and customer satisfaction by maintaining organized and tidy checkout areas. Preformed a high quality service, in coordination with the whole team Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Trained team members to work as cashiers, in accordance with company policies and procedures Counted cash in register drawer to balance register at beginning and end of shift. Handled orders and preparations
Professional Summary
Skills
Education
Work History
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