MC

MICHAEL COYNE

adrb48@r.postjobfree.com C: 806-***-**** Casper, Wyoming 82609

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any seĴing. Excited to begin new challenge with successful team. Hardworking and reliable service tech with strong ability in installation and repair. Highly organized, proactive and punctual with team-oriented mentality.

Remote service

Residential customer service

Customer service skills

Customer service experience

Technical services

Distribution services

Service delivery methods

Product and service familiarity

Service operations management

Oil service

Service department practices

Mobile technologies and services

Liquor, wine and food service

Customer service focus

Beverage service

Maintenance services

Product and service troubleshooting

National Oilwell Varco Casper, WY

Service Technician/Representative

11/2012 - 04/2020

Performed service and maintenance tasks such as installing progressive cavity drive heads,drives and down hole pumps, also install and maintain tubing rotators. Test pumps in shop on test bench. Provided information to customers regarding repair or service options. Developed preventive maintenance procedures and schedules for all on-site equipment.

Calibrated devices to optimize performance and maintain longevity of equipment.

Dismantled equipment to access, remove and replace defective parts to maintain operability.

Setup and operated mechanical and manual servicing equipment. Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.

Tested components, assemblies and systems to diagnose problems. Repaired surface wellhead equipment in shop and field environments. Streamlined preventive maintenance repair processes to ensure timely completion.

Mentored new employees on equipment operation and maintenance. Adhered to all company and OSHA-defined protocols for workplace safety.

Demonstrated in-depth understanding of company policies and products. Assisted maintenance team with completion of preventive maintenance and unscheduled service needs.

Summary

Skills

Experience

Gained equipment knowledge and expertise through research and repair experience.

NTS Communications Inc. Amarillo, TX

Service Technician

06/2002 - 01/2012

Installed and repaired telephone cable on the out side and inside of homes and businesses. Worked in co-location facilities to provide dial tone to customers.

Provided information to customers regarding repair or service options. Developed preventive maintenance procedures and schedules for all on-site equipment.

Demonstrated in-depth understanding of company policies and products. Adhered to all company and OSHA-defined protocols for workplace safety.

Inspected phone cable and components and troubleshoot cable and wire for shorts and breaks in line.

Installed new communication systems and components according to service orders and manufacturer instructions.

Performed service and maintenance tasks such as trouble shooting, installing and repairing phone cable

Serviced and repaired communication equipment according to manufacturer guidelines.

Facilitated new team member training on installation and repair on service processes.

Tested components, assemblies and systems to diagnose problems. Assessed and identified issues and quickly resolved to restore functionality.

Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.

Mentored new employees on equipment operation and maintenance. Toot-n-Totum Amarillo, TX

Maintenance Technician

10/1985 - 11/1998

Diagnosed and repaired mechanical machinery issues. Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.

Routinely inspected equipment for preventive and emergency maintenance needs.

Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.

Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.

Dismantled equipment to access, remove and replace defective parts to maintain operability.

Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.

Oversaw onsite safety compliance to safety regulations and OSHA standards.

Performed repair work on appliances and Gas pump equipment, typically returning machines and tools to service within an hour to a couple of days.

Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.

Performed general maintenance on machinery and equipment to prevent malfunctions.

Installed new systems, replacement parts and components to maintain proper operation.

Calibrated devices to optimize performance and maintain longevity of equipment.

Angelo State University San Angelo, TX

Some College (No Degree) in Medical Laboratory Technology Education and Training

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