BLANCA V. HERNANDEZ

Ontario Ca *****

Phone: 626-***-****

adrb33@r.postjobfree.com

OBJECTIVE: To obtain an Administrative Assistant position where I can utilize my computer skills and my work experience.

SKILLS & STRENGTHS:

Bilingual English, Spanish

File Management, 10-Key, 45 WPM, Telephone, Good Customer Service Skills, Creative, Dependable, Honest, Loyal, Good communication skills, Motivated, Excellent observation and visual assessment skills, Quick learner

COMPUTER SKILLS: Word, Excel, Power Point, Access, Windows, Internet Explorer.

WORK EXPERIENCE

Customer service representative Remote 2021

The Internal Revenue Service (IRS) Stimulus Payment Surge Center (SPSC) work at home (WAH) program.

CAN (certificate nursing assistant) Montebello 2010-2012

Assist the patient care routines and help patients perform daily activities.

Responsible for supporting medica staff in administering care to patients with various injuries illnesses or disabilities.

Waitress Montebello Ca 2007

Fostered repeat customers through consistently providing quick, well-timed and professional service.

sensing and responding to the moods and needs of each customer

Set up room, served food and drinks, bussed and cleaned up tables.

Administrator, Supervisor Azusa CA 2006-2007

Prepared bank deposits and financial statements.

Responsible for ordering and receiving of merchandise.

Provide customer service such as special orders.

Managed and ran the cash register.

Provided customer relations.

Assisted customers with their needs.

Coordinated and faxed work orders to vendors.

Transferred merchandise from one store to another.

Preformed customer service duties.

Supervised 10 employees.

Supervised distribution of imported merchandise.

Performed warehouse inventory.

Supervised Quality Control of the products.

Adaptable to different computer systems.

Experienced in delegating task according to priority of shipment.

Freelance Bartender Ca 2010

Worked and coordinated private events and parties.

Mixed and served alcoholic and nonalcoholic drinks to patrons at private parties and events.

Providing a professional atmosphere for party guests.

Operations Manager (Tourist Events): 2002-2004 Puerto Vallarta Mex.

Responsible for provide information regarding tours for the resort area of Puerto Vallarta MX.

Provided activity information for corporate events as well as directing all corporate events.

Assisted with agenda, schedules, and rental general services (transportation, social events in general)

Perceptive of customer needs.

Restaurant Manager: Mexico City 1992-2002

Managed and run efficient crew.

Scheduled workers.

Handled money, including making safe drops and running cash register.

Reconciled cash drawer at the end of the day.

Experienced in all aspects of the operation of the restaurant

Became with the process of opening and closing a restaurant.

EDUCATION

Institute: Michigan, Mexico City, AA degree, 2000.

Escuela Felipe Villanueva HS Diploma México City, 2004.

Executive Secretary degree. Mexico City 2007.

Office Technician Certificate: Azusa Adult School. California.

Citrus College professional Bartending certificate by Kellie Nicholson

Citrus College : Social Behavior Associate Degree 2008-2013

Presently I am working on finish my last algebra class. For finish

my Associate degree at Citrus College. ( 52 Units covered)

Sothern California Interpreting school. Court Interpreter Program 2019.

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