Customer Service / Warehouse
Resume:
Danika Jones
Arlington, TX *****
***********@*****.***
Detail-oriented and punctual. Equipped with the skills to meet the standards of my employer. Eager to
learn and ready to listen. Looking for a stable work environment that has room for growth.
Authorized to work in the US for any employer
Work Experience
Cashier/Sales Associate
Shell - Arlington, TX
December 2019 to November 2020
Clean, stock, and checked inventory on a daily basis, while taking care of customers as needed. Made
sure everything in the store was ready for the next day.
Furniture Delivery Driver
Zoe Furniture - Euless, TX
April 2018 to April 2020
I delivered and assembled the furniture. Would run errands, pick up last minute items from main
warehouse and stage displays inside store. Still help out occasionally.
Quality Inspector
Polymer Product Inc. - Grand Prairie, TX
October 2015 to December 2016
Started pouring parts for mud pumps and quickly moved to lead QC. Ensured parts were in compliance
with my employers request before being shipped. Attended meetings and assisted with new ways to
better production.
Customer Service Representative
NCO Group - Joplin, MO
October 2011 to December 2014
Worked for Best Buy back office taking care of lost or damaged items. Applied cash discounts to
merchandise that had to be replaced if needed. Made sure customer satisfaction was at 100%. Used
different computer systems daily including pos. Helped with floor training and received several awards
for going above and beyond.
Shipping and Receiving Clerk
Ranger Plastic Extrusions - Arlington, TX
March 2001 to February 2008
Started in fabrication moved up to shipping and receiving. Was trained by osha to operate forklift. Duties
included pulling orders, labeling, shrink wrapping, daily and weekly inventory checks. Also scheduled
freight pickup for finished orders.
Education
Diploma
Joplin High School
Skills
• Load & Unload
• Order Puller
• Picker Packer
• Shipping Receiving
• Warehouse Associate
• Quality Inspection
• Pallet Jack
• Operating Systems
• Materials Handling
• Quality Assurance
• Manufacturing
• Active Directory
• RF Scanner
• Order Picker
• Quality Control
• Help Desk
• Microsoft Windows
• Technical Support
• Fabrication
• Time management
• Computer literacy
• Microsoft Word
• Customer service
• Cleaning
• Desktop Support
• Computer Networking
• Assembly
• Warehouse experience
• Forklift
• Troubleshooting
• English
• VPN
• Remote Access Software
• Network Support
Awards
Vice Presidents Round Table
Invitation to formal award ceremony to be recognized for going above and beyond for my customers.
Certifications and Licenses
Forklift Operator
Operated a drexel forklift used for smaller areas.
Additional Information
10 years experience in several skills. Training and lead as well as customer care resolutions. Also can
use a pallet jack, shrink wrap machine, and several operating systems.
Contact this candidate