Customer Service Database Administrator

LESLIE JOHN JONAH

**** ********* *** *** ***, Bronx, New York, 10472, US 646-***-**** *****************@*****.*** PROFEESIONAL SUMMARY

Strategic planner and operational leader with strong background, improving the performance, productivity, efficiency and profitability of organizational operation. Resourceful team player and fast learner seeking to leverage background into a database administrator role with progressive organization. SKILLS

Performing preventive maintenance on equipment, such as replacing filters or lubricating moving parts.

Developing, testing, and implementing new technologies in clinical settings.

Troubleshooting problems with equipment or processes to identify their causes and solutions.

Operating machinery such as X-ray machines, MRIs, ultrasound equipment, and electrical test equipment used in hospitals, clinics or physician’s offices.

Establishing and maintaining standards for operating equipment according to industry guidelines.

Maintaining records of equipment use and condition, as well as identifying problems and making recommendations for repairs and replacement.

Coordinating with other members of the medical team to ensure that equipment is working properly.

Testing blood samples for bacteria or viruses to identify infections or infestations.

Designing, developing, installing, maintaining, and repairing medical equipment such as ventilators, endoscopy equipment, ultrasound machines and radiation therapy devices. EDUCATION

High School – 1999

Ghana Senior High School – Koforidua, Eastern Region Computer Networking – Some college (No degree)

Koforidua Technical University – Koforidua, Eastern Region Bachelor of Engineering – Biomedical Engineering – 2020 All Nations University - Koforidua, Eastern Region Medicine – M.D. – 2025

Saint James School of Medicine St. Vincent – Arnos Vale, St. George WORK HISTORY

FOOD SPECIALIST – May, 2014 to October, 2014

UNITED STATE ARMY – RICHMOND, VA

Volunteering – May, 2019 to August, 2019

All Nations University (Main Campus) – Koforidua, Eastern Region

Provided data-analysis assistance to the Biomedical Engineering department.

Develop new, simple-to-use tools.

Aided the Biomedical Engineering Department team for on-the-ground evaluations. Cashier – July, 2013 to November, 2013

Key Food Supermarket – Bronx, NY

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

Counted cash in the drawer to keep the register balanced at the start and end of each shift.

Used cash registers and POS systems to request and record customer orders and compute bills. ACCOMPLISHMENTS

Worked well in team environment as well as independently.

Demonstrated enthusiasm and strong communication skills, remaining open to learning new things every day.

Analyzed and prioritized multiple responsibilities.

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