Customer Service Data Entry

SKILLS

• Detail- oriented s with strong technical skills and the ability to learn concepts quickly.

• Always maintains a positive and professional demeanor, always thinks positively and strives to achieve excellence.

• Highly organized employee, with extensive administrative experience in various customer service that require effective communication skills: Listening, multitasking, prioritization and problem solving skills.

• Strong verbal and written communication skills

• Proven ability to deal promptly with emergency situations

• Able to multi-task, prioritize and flexible with changing business requirements

Experience:

Halimo and H transportation Customer service – 2017-2022

Answering phone calls from dispatchers and clients

Directing calls to the right person

Filling and data entry

Calling customers to make sure they received their products.

Caretaker The Fogarty Center Caretaker/customer service– 2018-2021

Caretaker for ADA adult.

Providence transportation

Took care of personal care and hygiene.

Cook, clean, run errands and assist with financial.

Driver/Operator Frist Transit – 2016-2017

Driver for first transit. Follow routes and provide safe transportation/ customer service

Interpreter Powell Interpreter Agency Customer service – 2015-2016

Customer service

Interpret the Somali language

Answering phone calls

RECEPTIONIST SDC – Customer service/ Receptionist 2013-2015

• Welcome visitors, determine nature of business, and direct visitors to suitable employee

• Answer incoming telephone calls; operate PBX and multi-line telephone system •

Receive, sort, and route mail •

Monitor visitor access and issues p

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