Randell Heflin
Laplace, LA *****
*****************@*****.***
To be a part of a company that offers a solid foundation, and sets the standard for proficiency, accuracy and organization. I see myself as an individual with a corresponding nature, who strives for excellence to develop my discretion as an individual and prosper. Abilities:
Excellent organizational skills
Ability to multitask
Ability to prioritize
Ability to handle pressure and stress with poise and professionalism Ability to meet deadlines
Excellent Work Ethic
Excellent phone etiquette
Excellent customer service skills
Authorized to work in the US for any employer
Work Experience
Material coordinator/Tool room attendant
RICHARD CONSTRUCTION INC - Port Arthur, TX
October 2021 to May 2022
• Material coordinator in the laydown yard. Jovix proficient. Inventory of pipe and iron.
• Tool room coordinator. Ordering consumables, tools and supplies. Keeping Inventory. Distribute tools as needed.
• Safety analysis. Quarterly inspections of tools and fall resistant restraints. Up to date with OSHA policies and procedures. CPR/First Aid
Material Coordinator/Pipefitter Helper A
Brown and Root Industrial Services - Norco, LA
October 2020 to August 2021
• Oversight of the laydown yard beside the unit.
• Took inventory of pipe coming in and being installed.
• Distributed materials needed for specifics of each line per iso.
• Reading pipe measurement per Iso. Pipe location. Inventory.
• Flagging.
• Fuel cart.
• Rigging helper.
• Safety analysis.
Insurance Verification Specialist
Advanced Medical
March 2018 to October 2020
Qualified patients for medical equipment based on their diagnosis and insurance eligibility. Referral Coordinator
The Family Doctors - Marrero, LA
November 2015 to May 2018
Patient satisfaction at 100% is number one with the Family Doctors. Among making the patient feel at home, and excellent communication skills, I obtain Pre Certifications (Authorizations) for all insurance Companies, Humana, BCBS, Aetna, Peoples Health, Etc.. Most pre Certs are for testing, MRI, MRA, CT, US, Etc..
Knowing insurance policies and how they work, what is covered and what is not covered. Scheduled for Home health, DME, PT and Hospice. I give the patient options, to see what was best fit for them and the facility they want to go to. Furthermore, I schedule appointments for all Specialist and there specialties per the doctors recommendations. I make sure all coding and notes are done timely by doctors before submitting any request. Faxing, logging, updating patient charts, and all the minor details that are involved as well. As well as front desk, billing, coding and all policies. Teller
Metairie Bank - Metairie, LA
December 2013 to March 2015
Processed deposits, and withdrawals for savings/checking accounts
• Issued money orders, cashier's checks, cashing savings bonds, and cash advances
• Maintain appropriate currency logs
• Coin Teller
• Provided customer service
• Cross-sold bank products and services and exceeded monthly quota
• Ordered currency from Federal Reserve, shipping and receiving coin
• Excellent customer service
• Kept a great balancing record
Front Desk/Host
Hampton Inn - Metairie, LA
May 2011 to December 2012
Metairie, LA
May 2011 - December 2012
• Answered customers questions and provided answers on procedures or policies
• Ensured the facilities where clean and orderly
• Provided customer service
• Checked in/out guest
• Arranged shuttle pickups and drop-offs
• Assisted in conflicts and complaints, by following company procedure and logistics CSR/Sales
Silverleaf Resorts - Pantego, TX
September 2004 to September 2008
*Scheduled appointments for customers
*Provided assistance to customers
*Gave directions
*Explained the amenities of resort
*Gathered the corresponding paper work to be logged and filed
*Great customer satisfaction
Secretary/Estimator
Double R J Construction - Brea, CA
August 1999 to August 2004
Received and directed phone calls accordingly on a 10 line system
• Faxed, scanned and filed documents
• Handled shipping, receiving, and distributed mail to correct correspondence,
• Data entry and office errands
• Organizing weekly newsletters for superintendents
• Completed tasks using Microsoft Office, Excel, Word, Outlook
• Collections, accounts receivable
Education
Certified in Medical Assistant
Unitech Training Academy- Metairie LA - Metairie, LA 2015 to 2016
High school diploma or GED
Skills
• Office Administration (8 years)
• Receptionist (10+ years)
• Customer Relations (8 years)
• Manager Assistant (7 years)
• Medical Records (4 years)
• Insurance Verification (2 years)
• Injections (1 year)
• Clerical (10+ years)
• Banking (2 years)
• Medical Terminology (4 years)
• Venipuncture (1 year)
• Patient Care (1 year)
• Typing (8 years)
• Microsoft Office (8 years)
• NCCR in Saftey (Less than 1 year)
• Vital Signs
• ICD-10
• EMR Systems
• Medical Coding
• Laboratory experience
Certifications and Licenses
CPR/AED/First Aid
February 2022 to February 2027
NCCER in Saftey
February 2022 to February 2027
Medical Assistant
Present
OSHA 30
February 2022 to February 2027
Assessments
Electronic Medical Records: Best Practices — Proficient March 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Organizational Skills — Proficient
March 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Skilled in Windows, Microsoft Office, Excel, phone system, scanning, faxing, filling, independence and organization
Additional
• Assuring office is neat, and stocked with necessary tools for functionality
• Member management, including email reminders, member roster, and records of financial dues
• Assist with planning and execution of all traveling events
• Managing proper paperwork for all interviewing, and scheduling
• Assist clientele
• Perform filing, data management, drafting and editing short office memos
• Assist with all other office administrative duties
• Inputting data, office errands, and updating employee information
• Scheduling appointments and assisting with the preparation