Customer Service Social Media
Resume:
SPOKANE, WA *****
********.*******@*****.***
MADELINE VACHON
SKILLS
I am a friendly, outgoing, and organized team player. I am able to work quickly and efficiently, providing warm and comforting customer service. Proficient in basic computer skills -- Microsoft Word, Google Docs, Adelo POS and Galaxy FISERV Banking system. I am experienced in customer service as well as handling money.
EXPERIENCE
Twitch.Tv — Streamer (Affiliate)
February 2021 - Present
●Create social media posts, posting regularly to keep traction.
●Working with an audience of 30-40 people at a time.
●Graphic design skills, creating visuals, writing social media posts, etc.
●“Self employed”, managing my own time and schedule, independently.
Hibbing Co-Op Credit Union — Teller
DECEMBER 2019 - JULY 2020
●Provided customers with their basic banking needs
●Handled and counted large amounts of money safely and accurately
●Learned to work with my coworkers and lean on them when needed/step up when they need me
●Answered phones and assisted customers with their online banking needs
●Assisted in customer’s personal banking issues, helped them figure out how to manage their basic finances
●Worked under extremely stressful conditions (during COVID) and excelled during the busy times as both a teller and a team player.
Italian Bakery — Baker’s Assistant
AUGUST 2019 - NOVEMBER 2019 [VIRGINIA, MINNESOTA]
●Worked in back of house, learned kitchen skills revolving mainly around baking
●Learned how to be passionate about the work I am doing and what I am creating
●Learned to work independently and efficiently regardless of the task
●Went above and beyond each day in terms of tasks at hand
The Vermont Tap House — Head Hostess/Food Runner
MARCH 2018 - JULY 2019 [WILLISTON, VERMONT]
●Organized and executed planning/seating for large reservations, made floor plans for current and upcoming shifts
●Greeted customers, assisted customers to their tables, made necessary arrangements for special requests regarding their allergies, seating preferences, etc.
●Ran food, occasionally took drink and food orders if needed, was quickly brought to speed with the extensive menu and drink list
●Took takeout orders over the phone and dealt with payments such as credit cards and cash
Toscano Cafe and Bistro — Dishwasher/Prep Cook
DECEMBER 2016 - SEPTEMBER 2017 [RICHMOND, VERMONT]
●Learned the in’s and out’s of the back of house, washed dishes
●Prepared a variety of foods such as seafood, vegetables and weighed out pasta
McDonald’s
Cashier
JUNE 2016 - AUGUST 2016 [ESSEX JUNCTION, VERMONT]
●Worked with money, counted registers and took orders
●Learned the ability to handle and count money quickly and approximately
●Learned how to effectively communicate with customers and serve them using a friendly tone
EDUCATION
Mount Mansfield Union High School — General Education
AUGUST 2014 - JUNE 2018 [JERICHO, VERMONT]
Here I studied general education and received my diploma in June of 2018. Over the four years I juggled homework as well as part time jobs. I participated in a handful of clubs as well as tutoring in an English class.
University of Wisconsin - Superior — Writing, Communications
AUGUST 2018 - AUGUST 2019 [ONLINE]
I attended, full time, through UWS’ online program. I juggled the course load as well as a full time job.
Hibbing Community College — A.A., English
AUGUST 2020 - ? [ONLINE]
Starting Fall of 2020 I will be heading back to school, part time, to finish my Associates of Arts degree, as an English major.
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