Customer Service Representative
Resume:
Ramiro Mendoza
Lake Jackson, TX *****
***************@*****.***
fast-paced work and changing daily needs.
Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Willing to relocate: Anywhere
Work Experience
Sales Assistant/Customer Service Representative
ALL AMERICAN AC AND HEATING LLC - Houston, TX
June 2018 to January 2022
Followed company Code of Ethics and
Team Guidelines.
Performed invoicing and reconciliation of sales orders. Provided customers information on community, pricing, available financing programs. Delivered sales through friendly and efficient customer service. Performed phone duties such as answering and forwarding. Maintained accurate and organized files and organized work place. Demonstrated high degree of professionalism in communication, attitude, teamwork and confidentiality. Utilized various office equipment machines such as fax machine, scanner, copier and printer. Handled complaints in professional and positive manner. Met deadlines while maintaining professional attitude. Work with multi home warranty companies
Dispatching software / Assigning work orders to technicians Assistant Manager
COLUMBIA LAKES GOLF COURSE - West Columbia, TX
March 2016 to September 2017
Demonstrated team work and flexibility to meet customer and business needs. Pulled all pegged merchandise forward and fronts product to shelf edge during recovery. Handled customer questions and concerns in professional and courteous manner. Provided excellent customer service, greet and assist customers. Maintained clean store environment, including restrooms. Maintained high standard of personal presentation and promoted professional image. Scanned customers' order and handled payment transaction, per standard practice. Participated in visual merchandising standards and directives set forth by Company.
Education
High School Diploma
Christian cornerstone academy - Bay City, TX
Skills
• Communication
Professional Relationships
Sales Skills
Record Keeping
Cash Handling
Providing Customer Service
Ability To Work Independently
Meetings
• Sales support
• Pricing
• Sales management
• Assistant manager experience
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