Data Entry Supply Clerk

Gwendolyn Eagle

**** ********** ** *******, ** **211

Cell Phone: 601-***-****

E-mail: ***************@*****.***

Education

Virginia College, Jackson, MS – (09/10-09/11)

Diploma in Administrative Assistant

Callaway High School, Jackson, MS – (08/88-06/91)

High School Diploma

Scholars and Associations

President’s List; Dean’s List; National Honor Society (08/88-06/91 and 09/10-09/11)

Experience

Community Loans of America, Jackson, MS 07/20 - Present

Area Manager

Oversee 10 separate business branches within the company and/or organization

Responsible for staffing, profit, performance and other operations at each branch

Instruct branch management and supervisors at every location and report regional branches’ performance to upper administration

Plan, implement, and monitor regional operational strategy

Set goals and objectives for stores

Recruit, hire, train, and onboard new employees

Ensure compliance with company’s policies and operational guidelines

Create reports for upper management

Fort Sill National Bank, Jackson, MS 07/12 – 07/20

Teller/Branch Manager/Regional Manager

Supervised approximately 30 employees at 7 different branches

Supervised 5 branch managers

Managed 2 branches due to no manager

Responsible for Regional Quarterly Audits on ATMs and Vaults

Visited all 7 branches routinely to ensure policies and procedures are being followed

Filled-in as HR Manager in his absence to include scheduling interviews, conducting interviews, background checks, etc.

Conducted annual evaluations on all managers

Acted as teller when needed

Opened and closed accounts

Cross sold bank products

Jackson Public Schools, Jackson, MS 08/09– 05/12

Inclusion Teacher

Assisted exceptional education students with classwork

Taught class in absence of teacher

Created lesson plans

Taught daily living skills

Skilled with building IEPs for exceptional education students

Regions Bank, Jackson, MS 01/08 – 01/09

Teller

Performed as a drive-thru teller, back-up to head teller, and vault teller

Greeted and assisted customers with bank transactions

Balanced teller and performed account reconciliation

Cross sold bank products

Skills

Computer Skills: Microsoft Office Software Suite – Outlook, Word, Excel, Access, PowerPoint; SAP; AS400; Tallyho; Internet Explorer

More than 5 years of experience as an Area Manager or similar role

More than 5 years of experience with store operations management

Excellent understanding of performance evaluation metrics

Exceptional oral and written communication and interpersonal skills

Business Communications and Organizational Behavior

Troubleshoot with vendors/customers and respond in a timely manner

Team player

Teller & ATM Balancing, Bank Account Reconciliation, and Vault Procedure Skills

Project Management; Administrative Office Procedures; Keyboarding 40 WPM; Data Entry; Managerial, Analytical, Problem Solving, and Multi-tasking Skills

Certified aircraft mechanic and correspondence clerk with U.S. Navy

Certified supply clerk with U.S. Air Force

References

Available Upon Request

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