LEWIS CLAY

PROFILE

New & Pre-Owned Automobile

Sales subject matter expert

recognized as a reliable, high-

performance leader and results-

focused manager with 15 years of

experience leading Sales Teams

and Finance Professionals.

Asheville, NC

828-***-****

adratq@r.postjobfree.com

linkedin.com/in/lewis-clay

PROFESSIONAL SKILLS

• Executive Leadership

• Sales Management

• F&I Management

• Franchise Dealer

Operations

• Automobile Sales

Regulations

• Team Management &

Development

• Customer Service & Client

Relations

• Profit Maximization & Cost

Control

• Community Outreach

• Reporting & Presentations

• Reynolds & Reynolds

• ADP

EDUCATION

Bachelor of Science in Business Administration, Mars Hill University

Ford F&I School

WORK EXPERIENCE

HF Financial – Financial Services Broker – Charlotte, NC 2009 – Present

Sells insurance products & services while managing portfolio of over 500 clients. Focus on benefits packages for small businesses & assisting individuals with Medicare supplements, Medicare Advantage or Part D coverage.

• Grew business from zero clients to over 500

Jacky Jones Dealer Group – Operations Consultant – Hayesville, NC 2017 – 2018

Contracted as a subject matter expert & auto industry consultant to launch dealer groups first import pre-owned car lot. Advised CEO on operational issues, purchased initial inventory, established relationships with lenders & implemented Autosoft computer systems.

• Directed successful marketing & rebranding of former

“buy here, pay here” sales lot

• Established relationships with dozens of banks, credit unions & consumer finance sources

• Met all goals for sales, back-end revenue & customer engagement

Jacky Jones Ford Lincoln – Finance Director – Sweetwater, TN 2008 – 2009

Led 35 employees in F&I, sales, parts & service departments. WORK EXPERIENCE CONT.

Generated $20M+ in annual sales by selling finance solutions to customers in a high-volume auto dealership. Planned & implemented policies, promotions & training methods to educate & motivate associates to achieve volume & profit goals.

• Increased Extended Service Plan penetration from 20% to 65%+

• Won Presidents Award for 2008 & 2009

Legendary Ford Mercury – Financial Services Manager – Marion, NC 2007 – 2008 Oversaw day-to-day operations, set policies & procedures, forecast business activity & managed HR functions as part of a five-member Executive Management Team.

• Increased finance penetration by 30% while generating an average of 55 units each month

• Established policies that improved extended service plan & Gap sales by 40% Taylor Motor Company – Financial Services Manager – Waynesville, NC 2003 – 2007 Revitalized operations & managed a 15 person team for $10M sales organization. Served on Management Team to develop & implement strategic vision for dealership. Introduced sales processes, customer follow-up procedures & new products to streamline sales operations & improve financial performance.

• Increased sales from 35 units to 65; improved extended service plan penetration from 20% to 80%

• Earned Ford’s President’s Award two consecutive years for outstanding performance & upholding brand standards

Ken Wilson Ford – Financial Services Manager – New Cars – Canton, NC 2001 – 2003 Managed credit & insurance operations for new vehicle sales, supporting $15M in inventory. Supervised staff, established sales priorities & administered day-to-day operations

• Led team to earn nations #1 rank for life/accident/health insurance sales & #5 rank for extended service plan sales

ADDITIONAL WORK EXPERIENCE

Hunnicut Ford Mercury – Finance & Insurance Manager – Forest City, NC 1999 – 2001 Jacky Jones Dealer Group – Regional Business Manager – Franklin, NC 1993 - 1998 ACCOMPLISHMENTS & CERTIFICATIONS

- Life, Accident & Health Insurance Licenses – State of North Carolina

- Ford Master Certified Sales Manager, Master Certified F&I Manager & Blue Oval Financial Services Manager

- Ford Rental Car Fleet Management Specialist, Extended Service Plan Specialist & Red Carpet Lease Specialist

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