Human Resources Professional
Resume:
Kathy Rocker, SPHR, SHRM-SCP
Atlanta, Georgia
**********@*****.***
Fully Vaccinated for CO-VID 19 to include Booster
Human resources leader with robust experience in delivering optimal results & business value for multiple client groups in multiple states. Develop key relationships with Operations Leadership to achieve organizational goals and create and sustain a positive work environment.
PROFESSIONAL EXPERIENCE
Grady Health System, ATL, GA (2020 - Present) Human Resources Consultant
Manage all HR programs for assigned business (Behavioral Heath, Pharmacy, Medical Nutrition)
Collaborate with Leaders to develop effective strategies and initiatives to achieve business goals
Develop and implement HR programs & policies consistent with organizational goals
Directed D E & I initiatives to include diversity training, awareness initiatives and inclusion group
Manage complex employee investigations, EEO claims and partner with legal counsel as needed
Direct the talent acquisition process through data analysis of time to hire metrics and sourcing trends
Responsible for compensation & classification programs, pay matrix, relocation, sign-on bonuses, et
Conduct comprehensive data analysis of key metrics and surveys
Manage the absence management process and ensure proper leave authorizations
Responsible for performance management, annual mandatory training, and talent management
Drive the organizational talent review process and effective succession planning
Identify employee development needs and ensure access to appropriate training and L & D initiatives
Facilitate People Leader development and training
Served as SME, offering comprehensive guidance on HR best practices, regulatory compliance,
Create and implement strategies to improve employee engagement, retention, and recognition
Ensured all business units authorized payroll data for timely approval and processing
Managed communications campaign for annual benefits enrollment and employee health initiatives
Ensure Human Resources readiness for all accreditation
Committee member for COVID-19 workplace strategies, procedures & protocol
Centene Corp (Health Plans), ATL, GA (2012-2020 Manager, Human Resources Business Partner
Lead all HR business functions and initiatives for multiple business units in GA, AL, AR & FL
Provided leadership for all human resources programs to include talent acquisition, D E & I, retention, employee relations, performance management, compensation, training, benefits, leave management, HRIS, policy development, HR governance and employment law
Mentored and developed a high impact HR Business Partner team
Led a cross functional HR and Operations team for implementation of multiple new business lines in multiple states that included workforce development, staffing plans and budgets
Conducted complex investigations for harassment, discrimination, EEOC, DOL claims etc. and prepare position statements for response and engage legal counsel as needed
Ensured consistent and equitable review and resolution of Ethics & Compliance complaints
Administered the site Affirmative Action and business continuity plans
Directed D E & I initiatives to include training, awareness initiatives and inclusion group sponsorship
Developed employee communication strategy, messaging, vision, and objectives
Facilitated the annual OTR, employee engagement and performance review process
Implemented career and professional development programs, including executive rotations, HiPo programs, college intern, mentoring programs, e-learning, department Ambassador programs
Coached and advised executives in the creation of organizational goals and competencies
Analyzed hiring, turnover, retention data, trends, and market conditions for key business decisions
Provided support, counseling, and mediation to staff at all levels
Negotiate and approve all consultant and agency staffing contracts and compensation issues
Managed employee initiatives (biometrics, flu shot campaign, etc.) and annual benefits enrollment
Fostered and maintained positive and productive relationships with HR partners and employees
National Multiple Sclerosis Society, ATL, GA (2011-2012) Regional, Human Resource Director
Directed HR programs for business lines in AL, GA, FL, TN, KY, NC, SC
Developed and implemented human resources policies consistent with National Standards
Initiated employee engagement programs, monitored, and measured effectiveness
Conducted complex employee relations issues & investigations in response to employee complaints
Responsible for employee communication strategy and messaging of all HR initiatives
Conducted annual salary surveys used for competitive analysis and pay modifications
Collaborated with brokers for annual benefits review & design and companywide roll-out
Ensured all business units authorized payroll data for timely processing
Optimized the new hire on-boarding experience through implementation of an “Ambassador” program
Conducted site audits of human resource standards with National Operations team
Conducted comprehensive training programs, i.e., sexual harassment, cultural diversity, conflict resolution, performance management, leadership, strategic planning, team building, HIPAA, etc.)
Forecast staffing needs, developed recruitment plans, and created job descriptions as necessary
Managed vendor and contingents staffing contracts and negotiated employment agreements
Ensured compliance with multiple federal and state laws and regulations
Reduced employee turnover while increasing employee engagement by 10%
Provided change management for organizational re-alignments and integrations
Facilitated succession planning, re-structuring, and RIF’s
Altea Therapeutics (Pharmaceutical), ATL, GA (2008 - 2011) Sr. Manager, Human Resources
Managed all human resources programs and services with major accomplishments in talent acquisition for clinical, laboratory, engineering, and manufacturing staff
Analyzed talent needs and developed staffing plans, sourcing, and recruitment strategy
Developed staffing plans and personnel budgets for all business units
Responsible for wage and salary administration to include knowledge of local & regional markets
Managed the H1B application process (application to approval)
Reviewed and analyzed new policy proposals and provided advisement and guidance
Ensured compliance with all employment regulations (FMLA, ADEA, ADA, OSHA, HIPPA, etc.).
Mediated employee grievances & trained managers on appropriate methods to resolve disputes
Identified training needs and appropriate learning and development opportunities
Conducted comprehensive training programs, i.e., sexual harassment, cultural diversity, conflict resolution, performance management, leadership, strategic planning, team building, HIPAA, etc.)
Facilitated succession planning, re-structuring, and RIF’s that decreased personnel cost by 20%
Increased performance appraisal submission to 95% through platform conversion to Success Factors
Coached managers in all areas of effective human resource management & workplace issues
Developed and submitted annual EEO-1 report, HR monthly, quarterly, annual reports
Managed all corporate benefits and served as 401(k) plan administrator
Collaborated with broker for negotiation of insurance renewals, plan design and cost containment
EDUCATION, CREDENTIALS & SKILLS
Professional Certifications: SPHR & SHRM-SCP
Education: Bachelor of Science, Health Administration, Texas Southern University; Master of Public Administration, Georgia State University
Technical Skills: Microsoft Office Suite, Workday, Taleo, Talent Manager, PeopleSoft, Concur, SharePoint, Service Now, Kronos, NAVEX, EMPCenter, ADP, Success Factor, Paychex, Cornerstone, Access Central, Request Central, Outlook, Skype, Zoom, Publisher, Project
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