Office Executive Customer Service
Resume:
AMAN AHMAD
PROFILE
Functioned as a receptionist wherein initial front office operations with clients
are done.
Coordinated and updated various department details regarding ticketing,
reservations, inquiries and records.
Responded and attended to different complaints, service issues and other
general questions or concerns.
Responsible for managing guest, clients and candidates.
Managed multi-line phone system.
Front Office Executive Responsible for greeting and directing guest and staff.
E: ***********@*****.***
P: 987******* EDUCATION
A: Pauri, India
Diploma Delhi
Aviation and Hospitality
Degree in B. S. C
SKILLS
Communication Skills
EXPERIENCE
Computer Skills
Customer Service Front Office Executive Hotel Inderlok, DEHRADUN
(1.5 year)
Responded to guests, clients’ inquiries, and requests.
Managed guest relation activities.
The coordinated request of the guest to other departments such ashousekeeping, pantry,
etc.
Responded to different complaints of guests and offered a solution. Responsible for
answering and attending to incoming and outgoing calls.Responsible for transferring
calls to the concerned departments.
Investment Manager SquareYards
(1 year)
Prepare documents such as representation contracts, purchase agreements, closing
statements, leases, and deeds
Accompany buyers during inspections of property, advising them on the suitability and
value of the homes based on current market conditions
Conduct quarterly seminars and training sessions for sales agents to improve sales
techniques
Advise sellers on how to make homes more appealing to potential buyers, increasing
average selling prices by 16% from initial appraisals
Evaluate mortgage options helping clients obtain financing at the best rates and terms
AVIATION AND HOSPITALITY MANGEMENT
Frankfinn Institute of Air Hostess Training
M 3, Mahatma Gandhi Marg, above Kotak Mahindra Bank, South Extension, Block M,
South Extension II, New Delhi, Delhi 110049
BATCH :-2021
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