Secretary Executive
Resume:
Maria Cristina Ramsey
***************@*****.***
Cell # +1-980-***-****
OBJECTIVE
Looking for a position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company. SKILLS
● Typing 250 bpm
● Communication
● Ability to Work Under Pressure
● Decision Making
● Self-motivation
● Conflict Resolution
● Leadership
LANGUAGES
● Spanish, Native
● English, C2
● Mallorquin/Catalan, C2
● Italian, C1
● French, C1
● German, B1
EXPERIENCE
MATCHMAKER CAFE, Palma de Mallorca, Illes Balears, Spain.
- Professional Matchmaker.
June 2004 - November 2016
● Speed dating events organizer.
● Professional dating and relationship coaching.
ZENSUAL, Natural Shop, Palma de Mallorca, Illes Balears, Spain - Sales Manager March 2002 - April 2004
● Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products).
● Advising customers on how to take care of their skin.
● Informing customers on prices and special offers. SANITAS Healthcare Insurance Company, Palma de Mallorca, Illes balears, Spain - Telemarketing
February 2000 - February 2002
● Responsible for successfully managing large amounts of inbound and outbound calls.
● Entering patient information into a customer information system. Ensuring customer satisfaction and assisting them with issues/concerns related to their health.
● Responsible for evaluating all documents to ensure that appropriate information has been obtained for billing purposes.
JUNCOSA FURNITURES, Palma de Mallorca, Illes Balears, Spain - General Manager Secretary
February 1997 - May 1999
● Carrying out clerical, phone and administrative responsibilities.
● Multitask.
● Being a personable and professional representative of the general manager’s office. interdepartmental coordination work projects and serves as a liaison between my boss and other company employees.
LA LLAVE DEL SOL, REAL ESTATE, Palma de Mallorca, Illes Balears, Spain - Secretary June 1996 - January 1997
● Running and executing day-to-day activities of a real estate business unit.
● Interacting with clients, owners, tenants and lessees and handling their requests and needs.
● Assisting and supporting real estate attorneys in handling litigation cases.
● Preparing drafts, agreements, leases and other related documents.
● Assisting and supporting administrative staff in processing customer requests.
● Interacting, planning and scheduling meetings and conferences between tenants. owners, communities, project developers and attorneys.
● Maintaining and managing all databases relating to real estate functions and activities.
NIXE PALACE HOTEL, Palma de Mallorca, Illes Balears, Spain - Executive Secretary. May 1995 - September 1996
● Provided administrative support to the General Manager and the Board of Directors:
● Answering phone calls and managing the General Manager’s mail.
● Scheduled and coordinated appointments, meetings and events, including registration and travel arrangements as necessary.
● Transcribed drafts, proofreads and revised correspondence, memos, flyers, agendas, minutes, resolutions and policies.
● Assisted in the completion of various forms, notices, press releases and other communications, which may require posting and/or publication.
● Ability to constructively deal with conflict and afford effective resolutions.
● Assured departmental operations within budgetary guidelines. BRITISH TOUR OPERATOR, Palma de Mallorca, Illes Balears, Spain. - Secretary May 1994 - November 1995
● Providing general and specific advice about different travel destinations.
● Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met.
● Making arrangements for transport, accommodation, tours, and activities. EDUCATION
Universidad de Educación a Distancia (UNED), UNED UNIVERSITY, Palma de Mallorca, Illes Balears, Spain - Science Education Graduated June 1995 DEGREE: Bachelor of Education.
MAJOR: Science Education Graduated
GPA: A 95% 4.0
INTEGRATED MANAGEMENT COMPUTER PACKS. Graduated June 1988 Degree: Computer & Information Technology
MAJOR: Computer Business Office Technology
GPA: A 93 % 4.0
● Microsoft Office
● Computer operating systems
● Business composition
● Methods of integration
● Document preparation
● Typing and publishing
BUSINESS ENGLISH SCHOOL, Palma de Mallorca, Illes Balears, Spain - Language training to improve my business communication in English Graduated June 1986 GUILLEM SAGRERA HIGH SCHOOL, Palma de Mallorca, Illes Balears, Spain
-Graduated June 1984
HOBBIES
● Now Studying Financial Coach (Ramsey’s Solution)
● Live Coach
● Shiatsu and Reiki massage therapist
● Dancing instructor
● Singer
REFERENCES
Laura Munk Phone. 530-***-****
Cristina Sparks Phone. 1-801-***-****
Yvonne Howder Phone. 1-916-***-****
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