Logistics Coordinator Customer

CURRICULUM VITAE

HERILIA JUDE MIRANDA

Mob : 913-***-****/ 720-***-****

Email id : ***************@*****.***

CAREER OBJECTIVE

To achieve a suitable position that will develop my knowledge skills and a challenging carrier in an optimistic attitude inorder to add to the performance of the company, with strong dedication and a high degree of enthusiasm.

QUALIFICATION

• SY.BCOM passed from Clara’s college of Commerce

• HSC completed in the year 2019 from St Joseph High School WORK EXPERIENCE

• Worked with Amazon Transportation Pvt Ltd as a Logistics coordinator and Guest Relations. Joined on 24th September 2021 till 9th May 2022

• Blended process of email and handling calls both inbound and outbound.

• Addressing customer complaints regarding delayed packages and following up on the packages to be delivered.

• Manual sorting of late delivered products and making sure package has been delivered within the day.

HOBBIES AND INTERESTS

• Interests in Cooking different types of food and eatables.

• Making scented candles and soaps for personal and commercial use. PERSONAL PROFILE

Name : Herilia Jude Miranda

Date of Birth : 08 May,1996

Languages known : English, Hindi & Marathi

Permanent address : 61, D’SOUZA CHAWL S.V ROAD, JOGESHWARI WEST MUMBAI 400102

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