Customer Service Accounting Assistant

CAROL REISZ

*** ***** ****

Jeannette, PA *****

724-***-****-home

412-***-**** -cell

************@*****.***

EDUCATION:

Pennsylvania State University, University Park, PA Major: Health Planning and Administration

B.S. Degree

Universal Accounting Institute, SLC, UT.

Classes taken at Cambridge Accounting Center, Monroeville, PA Graduation diploma received- proficient in General Ledger Accounting: Financial Statements, Journals, Ledgers, Depreciation; Proprietorships, Partnerships and Corporation Accounting; Inventory Controls, Payables; Job Costing, Cash and Accrual Accounting EXPERIENCE:

1/22 -present United Health Group, Claims Adjuster Work from Home, full-time position.

Responsible for reviewing health insurance claims for correct processing, addressing several different issues. This position requires extreme attention to detail, accuracy, and proficiency in order to meet daily goals.

** I am only looking to leave this position as my shift will be changing to a later shift and I am unable to work that shift.**

12/2014-6/2021 Sargent's Transcription, Legal Transcriptionist Home-based, part-time position.

Responsible for transcribing audio files to written transcripts. These transcripts are typed verbatim, which requires focus, attention to detail, accuracy, and efficiency in order to meet the daily deadlines.

This position requires good typing skills, great listening skills, and self-discipline to work effectively as a team member as to keep the workflow moving smoothly and seamlessly. Requires working with Word templates, ExpressScribe software (audio), and FileZilla Client software (for file transfers.)

2015-2016 Polyconcept North America, Accounts Payable Full-time.

Responsible for processing invoices for payment, responding to vendor requests, auditing employee expense reports for reimbursement, processing EFT, check and wire payments, creating 2-week accounts payable projections, creating wire schedule for payment of international vendors, filing. This position requires attention to detail, multi-tasking, customer service skills, organization.

(Left this position for a family obligation which has since been fulfilled.) 2011-2013 Siemens Industry, Inc. Customer Service Coordinator, Pittsburgh, PA

Responsible for processing the paperwork in the repair department. This included phone and email work directly with the customer, order entry for Return Material Authorizations, receiving of the items entering the department, receiving Purchase Orders for repairs, entering commissions on orders, shipping the orders out to the customers, invoicing, working with the repair technicians, project managers, sales managers, customer service organization, aftermarket sales team, and production. We dealt with both national and international accounts. (Position was eliminated as of July 31, 2013 due to Company’s reorganization.) 2005- 2011 Household Manager

Stay-at-Home Mother taking care of my children on a daily basis. Duties include education, scheduling appointments, and daily care.

2001-2005 ASI Robicon Corporation, Accounts Payable Coordinator, New Kensington, PA

Responsible for coordinating all accounts payable functions, disbursing check payments, 1099 processing, entering invoices for payments, recording inter-company transactions, petty cash transactions, month-end and monthly closing duties. Responsible for weekly disbursement of $1.5M, Proficient with Chapter 11 bankruptcy procedure.

1997-2000 Robicon Corporation, Accounts Payable,

New Kensington, PA

Responsible for auditing employee expense reports, maintaining outgoing payments, entering invoices for payment, customer service, petty cash, recording W-9 information, collecting sales tax information, processing/reconciling the corporate purchasing card account, running month-end a/p reports, responsible for accurate, timely input of production orders 1997-1997 Pizza Outlet, Corporate Accounting Assistant, Pittsburgh, PA

Performed various accounting duties involved in Accounts Receivable, Accounts Payable and General Journal

SKILLS

Microsoft Office, Outlook, SAP, Great Plains

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