Sales Associate Property Manager
Resume:
S A N D R A D . P E R R Y
*********@*******.***
**** *********** **** ***. ***,
Phenix City, AL 36867
PROFESSIONAL SUMMARY
Thorough property management professional with attention to detail and abilities to handle needs of 272 tenants. Well-versed in agreements, legal requirements, and procedures for managing difficulties. Maintains positive tenant relations and contributes to high occupancy rates.
Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
SKILLS
Leadership/Management Experience Process Improvement Excel Microsoft Windows
Outlook Client/ Vendor Relation
Client Relations Sales
Customer/Client Liaison
EXPERIENCE
Assistant Property Manager, Phenix City Housing Authority, Nov 2018 - Current, Phenix City, AL
Monitoring of vacancy related Accounts Receivable and bad debt statistics/trends, along with creation and implementation of corrective action plans as needed. Scheduling and showings of apartments to prospective residents. Procurement process for office supplies and tracking inventory. Collect/process rent payments. Close out daily transactions & electronically send deposits to the bank. Balance month-end statements. Sales Associate, J.C Penney, Nov 2017 - Current, Columbus, GA Identify customer needs/concerns are met. Provide accurate answers and solutions to customer inquiries. Address customer complaints in a compassionate and patient manner. Redirect customers to appropriate teams and/or departments as needed. Project Manager, TSYS/ Globel Payment, Apr 2006 - Sep 2016, Columbus, Ga Plans, implements, analyzes, manages and controls the deliverables with the specific milestones and scope of the project.
Responsible for ensuring the client is satisfied with the plan, scope, schedule, cost and quality of the product.
Led project team consisting of supporting peers and colleagues across SP
May 1983
May 1981
departments/divisions with limited direction.
Collaborates with the IT team/ department to review project requirements. Serves as the primary catalyst for defining and shaping a progressive, productive and profitable culture across the implementation.
Drafts and maintains all documents to include: policy, project requirements, reporting, database and billing.
Responsible for change control management while mitigating risks using key project assets.
During conversions, key contact for the implementation command center - holds status calls, tracks critical issues and provides timely responses to the client and senior management.
Performs analysis and resolves project problems and issues – escalates as necessary. Utilize project management tools and resources to ensure compliance with TSYS methodology.
EDUCATION
Associate of Science, Criminal Justice
Chattahoochee Valley Community College - Phenix City, AL High School Diploma
Central High School - Phenix City, AL
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