Teasia Johnson

Virginia Beach, VA *****

adraj0@r.postjobfree.com

757-***-****

Authorized to work in the US for any employer

Work Experience

Disputes Specialist

PRA Group - Norfolk, VA

November 2020 to Present

As a disputes specialist my job is to investigate open dispute cases on the account, I am to send the proper OALD documents to close out a case I am to follow all FCRA guidelines in properly closing out the dispute whether the account be fraud, inaccurate info, not mine not aware, incorrect balance,Pifp Sifp or ACDV other . I’m to ensure that my quality and production are up to Company standards at all time . And to perform daily tasks until the end of my scheduled shift . Cashier and Customer Service

Restaurant Depot

October 2019 to January 2020

• Stocked shelves

• Rang up purchases

• Counted out cash drawers

Order Entry Representative

QVC - Chesapeake, VA

October 2018 to March 2019

Placing orders up to five at a Time and making sure customers were happy, tracking and also canceling orders as well .

Housekeeper

Haynes Furniture Company - Virginia Beach, VA

March 2016 to May 2018

Responsibilities

Cleaning restrooms, break rooms, dusting furniture restocking all merchandise as needed such as cleaning materials .

Team Member

Rallys - Virginia Beach, VA

June 2015 to November 2015

Cashier And I also worked all other areas, Including grill, Fry & Sandwich Station and prep for the whole day.

merchandise associate

Burlington Coat factory

August 2014 to August 2015

Receiving inventory & product labeling and placing product on the floor, counting pallets & inventory in receiving room, Customer service & Retail sales as well . House keeping

Residence Inn Marriott - Virginia Beach, VA

July 2013 to August 2014

Responsibilities

My jobs were to make sure everything was cleaned up . Make sure blankets and covers were replenished sometimes upon request, Give towels and soap and etc anything that was needed and also make sure every customer was satisfied

Accomplishments

I enjoyed makin people happy, by giving them a comfortable clean place to stay . Skills Used

Being done in a timely fashion to be able to move on to the next rooms and accomplish everything before it was time to go.

Education

High school Diploma

Bayside Highschool - Virginia Beach, VA

2009 to 2012

Skills

• Powerpoint, Microsoft Excel, Microsoft Word (10+ years)

• Order Entry

• Customer Service

• Order Processing

• Data Entry

• Crew Member

• Food Service

• Food Safety

• Pricing

• Food Preparation

• Microsoft Outlook

• Retail Sales

• Guest services

• Cash handling

• Software troubleshooting

Assessments

Reliability — Highly Proficient

July 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Organizational Skills — Proficient

July 2019

Arranging and managing information or materials using a set of rules. Full results: Proficient

Customer Focus & Orientation — Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Proficient

Food Safety — Proficient

October 2019

Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.

Full results: Proficient

Receptionist — Proficient

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Receptionist — Proficient

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Memorization & Recall — Completed

June 2019

Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.

Full results: Completed

Reliability — Proficient

March 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Food Safety — Familiar

June 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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