Customer Service Production Operator
Resume:
Mohammad Abodalo
******************@*******.***
PROFESSIONAL SUMMARY
Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and task.
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Enthusiastic and always eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and its objectives.
Always motivated to learn and grow!
SKILLS
Patrolling areas
Identifying hazards
Training expertise
Safety guidelines
Assessing risks
Supervision
Team management
Project organization
Problem resolution
Relationship development
Fluent in English and Arabic
WORK HISTORY
OPERATIONAL SPECIALIST 11/2019 to CURRENT
Skipthedishes Winnipeg, MB
Patrolled designated coverage areas and evaluated terrain for defensive use.
Responded to emergencies with speed, efficiency and knowledgeable assistance.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
ICE CREAM PLANT OPERATIONS/PRODUCTIONS 07/2020 to 09/2020
Prairie West Ice Cream Winnipeg, MB
Assisted in production room setup before starting the day.
Endured preliminary checks are conducted before start of operations, freezer has space, and equipment is tested and fully operational.
Performed finished product line checks for quality during production, like verifying weighs, codes, and packaging etc.
Verified pre op checks are completed and good to go.
CUSTOMER SERVICE ASSOCIATE 07/2020 to 09/2020
24/7 intouch Winnipeg, MB
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Exceeded service objectives by applying proven customer service and sales best practices.
Managed customer relations and customer service through daily communication and interaction.
TOMATO PASTE PROCESSING PLANT 05/2018 to 12/2018
HASSANI TRADING COMPANY, Melody Foods U.A.E, Dubai
Built and maintained professional relationships with customers, which boosted business profits
Established lasting relationships with customers through good communication. Interacted professionally and responded promptly to any inquiries and difficulties.
Deep knowledge about GMP’s, HACCP, cleaning, and sanitation while working in the establishment.
CASHIER 02/2016 to 08/2016
Al Mushier, U.A.E Dubai
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
EDUCATION
High School Diploma 05/2017
Nibras International School, Dubai, U.A.E
Bachelor of Food Science Food Industry/ Food Product Development
05/2022
University Of Manitoba, Winnipeg, MB
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