Customer Service Representative

Sherry Parker

*** ******* ** ***********, ** 443-***-****

OBJECTIVE:

Professional, energetic self-starter with thirty years experience in the computerized data entry environment with emphasis on excellent numerical, clerical, and problem-solving skills; proficient knowledge of PC compatible software programs

SOFTWARE APPLICATION PROGRAMS

Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), Reynolds & Reynolds (Corporate Dealership Software Application), Computerized Vehicle Registration (CVR), ADT (Corporate Dealership Software Application). Cost point and Deltek TE Experience. EDUCATION:

High School Diploma June 1979

Potomac High School

Oxon Hill, MD 20745

Primary Course of Study:

Business Management

EMPLOYMENT HISTORY: April 2008- July 16,2021

PAE

21841-B Three Notch Road

Lexington Park, MD. 20653

Finance/Accounting

Supervisor: Kendall Corson 240-***-****

[ Audit Expense Reports from Employees that traveled

[ Log in Travel Expense Log

[ Key in Cost Point, Print Voucher Edit/ Key in Deltek

[ Send packet out to get employee reimbursed

[ Scan Packet and File. Each employee have its own folder for traveling

[ Helped out with Auditing Sub Contractors Invoice’s

[ Give out CC applications make sure filled out properly, scan and submit for processing, receive CC log and

[ Disburse CC to employee, When employee is terminating make sure no balance due on CC

.

[ Give out petty cash /receipt given to me/ Do petty cash sheet and submit every month

[ Make sure petty cash balances every month.

[ Do reimbursements AP

[ Book travel

I have experience in Booking travel reservations (Air Fare/rental Vehicle/Hotel) Experience in Keying in Cost Point

/Deltek

Passport Nissan Nov 2000- April 2008

Sherry Parker

245 Buckler Rd Huntingtown, Md 443-***-****

5000 Auth Way

Marlow Heights, MD 20746

Service Administrative Assistant

Supervisor: Dennis Windsor 301-***-****

Provide technical and customer support to new/used serviced cars

Process sublet bills

Perform various accounting functions

Perform various administrative duties to include filing and customer service

Process service and parts invoices

Receive payments of services rendered from customers

Prepare the daily cash sheet of services performed and payment received to ensure an accurate balance

Beltway Toyota November 1989 – November 2000

4600 Branch Avenue

Marlow Heights, MD 20746

Customer Service Representative

Supervisor: Tom Carey 301-***-****

Processed accounts receivable

Ordered parts for the body shop

Prepared inventory control for parts

Processed service warranties for new/used vehicles

Provided technical and customer support to new/used car buyers REFERENCES:

Available upon request

Email: ************@*****.***

Contact this candidate