YOLANDA BROWN
Yeadon, PA *****
Cell: 267-***-****
Email: ***********@*****.***
PROFESSIONAL EXPERIENCE
Freedom Mortgage Company Chesterbrook, PA
Customer Advocate October 2019 – Present
Acts a liaison between the borrower, underwriter and loan advisor providing status updates
Review loan application to verify application data is complete and meets established standards
Order subordinations and allocating fees properly in Lakewood
Recommends that title and loan not meeting standards be restructured or denied
Provides quality loan processing, reviewing files for adherence to underwriting standards, and ensuring completeness prior to submission for underwriting approval
Process multiple loan products: Conventional, FHA, VA, Finance of America Horsham, PA
Post Closer August 2019 – Oct. 2019
Reviewed all loan files prior to shipping to investor. Identify any incorrect and or missing documents.
Packaged, uploaded and/or transmitted of reviewed and completed loan files on or before the delivery expiration date targeted in the loan origination system (LOS) according to the specific investor guidelines including all sub-servicer guidelines
Researched all suspense issues to determine validity of the issue and to determine the correct course of resolution. Including addressing and/or clearing all issues in a timely manner in accordance with timeframes dictated by specified Investors to minimize additional cost to cure
Entered and maintained information within the loan origination system (LOS) from the initial notification of the suspended loan and until loan is funded • Assume additional responsibilities as requested by management for the purpose of facilitating corporate objectives Kelly Services - Philadelphia, PA
PNC Banking Services June 2018 – Sept. 2018
Loan Coordinator
Contact Business Bankers and/or customers to obtain the FinCEN Customer Due Diligence Form
Complied with all regulatory requirements including the Bank Secrecy Act, Anti-Money Laundering, OFAC, US Patriot Act, Privacy Act and Community Reinvestment Act
Ordering Collateral Searches and confirming ownership and lien position
Verify FEMA, REG B and FIRREA guidelines are followed
Reviewing Title commitments to ensure final policy will make bank requirements
Verifying borrower and guarantors are legal business entities Freedom Mortgage Company - Mt. Laurel, NJ
Loan Processor/Loan Coordinator Nov. 2012 –March 2018
Responsible for maintaining pipeline of 40+ loans including VA & FHA Streamline loans
Review loans to see if all documents and Disclosures are signed and intact
Utilize various software programs: Lakewood, EDMS, Sales Portal, BPM Portal, VA Portal, FHA Connections, Doc Management, Equifax, Keystone Business to Business, Archwell
Prepares all loans approved for closing by collecting all required documents to clear any outstanding requirements.
Train First Flyers and Flatworld on process Denied, Cancels, and Withdrawals EDUCATION AND TRAINING
Chestnut Hill College Philadelphia, PA
Criminal Justice June 2007- Present
The PJA School Upper Darby, PA
Specialized Associates Degree in Paralegal Studies Oct. 2005 - June 2007 Practical Skills:
Drafting legal documents (partnership agreements, entities, wills, power of attorneys and other estate planning documents)
Briefing Appellate Court decisions
Legal research (Shepardizing, Atlantic Reporter, PA Digest, CJS and United States Code) References:Furnished Upon Request