Customer Service Document Control
Resume:
Dian Schneider
***********@*****.***
SUMMARY
Secure a position as an Administrative Assistant, or Documentation Management, or Customer Service Representative that enables utilization of my multiple project management, accounting, data management, and customer service skills and qualities and grow in my work field. Show improved results for the prospective employer and meet new challenges through dedicated perseverance and continual learning
EXPERIENCE
BAKER HUGHES HOUSTON, TEXAS
Oct 1989
April 2020 Administrative Assistance Document Control Specialist
Administration of computers, phone, copiers, fax machine, utilities etc.
Organized personal employee records.
Highlighted and demonstrated a full understanding of HSE procedures.
Performed any additional or special tasks as required by manager.
Order and make changes to travel arrangements.
Created purchase requisitions for orders, attached engineering designs to requisitions.
Ordered and received parts as needed for projects.
Created and submitted expense reports.
Kept tags and insurance cards up to date in company fleet.
Distributed and helped manage monthly budget project reports.
Coordinated services with IT department to keep our local server running properly.
Ordered stationery and office supplies as well as ordered lunches for trained and visitors.
Kept several group project’s organized at any given time.
Background check for DNV/ATF.
Enter part numbers in SAP for production/field to use.
Update descriptions, revisions, manufacturing, and warehouse part numbers. Engineering Document Control
Acted as an interface between internal engineering and document control teams, external suppliers and the client.
Managed the master document register, including engineering drawings, manufacturing data books, materials certificates, reports, etc. throughout the project.
Drove on time document delivery throughout the project.
Helped maintain the Electronic Document Management System.
Ensured global standards for document management were adhered to. A.J. Smith Furniture and Floor Company Bellville, Texas July 1981
Oct 1989 Sales Associate Accounting Clerk
Sales of furniture, flooring and appliances
Customer Satisfaction Number One Priority
Scheduling flooring insulation
Assemble furniture
Performs monthly reconciliation of bank statement and researches discrepancies in an accurate and timely manner
General banking duties; prepare and post deposits/stop payments etc.
Prepares all payroll cycles for approval and process.
Manage Accounts Receivable/Accounts Payable
Responsible for day-to-day office management
8 Day’s Inn, Brookshire Texas
Feb 1979
July 1981 Customer Service Associate
Check customers in and out of Hotel
Provide customers with supplies that might be needed
Make reservations
Answer switch board and transfer calls to customers rooms
Daily consolidation and accuracy of daily cash
EDUCATION
May 1980 Royal Independent School District
SKILLS
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Multiple Project Management
Data Entry / Data Management – SAP
Payroll Time Entry
Fleet Management
Create Purchase Requisitions
Accounts Payable- Coding Invoices
Adapts quickly to new environments
Handled classified and confidential information
Reliable
Working with little supervision
Self-motivative and trustworthy
Self-starter, energetic, personable, punctual, dependable, and professional
Customer Service
Adobe Acrobat
Multitasking
General Administrative actives
Working knowledge of office equipment
Ability to prioritize and multitask Strong organizational skills
Strong organizational skills
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