Leslie J. Sambor ***- *** – **** adrae0@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Dedicated, self-motivated Business Office Professional with exceptional organizational capabilities, problem solving and communications skills, dependable and people oriented, able to productively manage heavy workloads while maintaining high quality standards

KEY STRENGTHS

* Accurate keyboarding skills (65 WPM) * Scheduling/organizational skills

* Internet Research/Email Skills * Proficient in MS Office applications

* Oral and Business Communication * Word, Publisher, PowerPoint, Access, Outlook, Excel

HIGHLIGHTS OF ACCOMPLISHMENTS

Administrative

Operate 10-line telephone switchboard to answer, screen, forward calls, and take messages

Run office equipment: fax machines, copiers, phone systems and arrange for equipment repairs

Type, format, proofread, and edit correspondence and other documents using computers

Customer Service

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Transmit information and documents to customers, using computer, mail, or facsimile machine

Address customer’s needs with compassion and discernment in crisis situations

Organization

Maintain and update filing, inventory, mailing, and database systems, either manually or by computer

Collect, sort, distribute, or prepare mail, messages, or courier deliveries

PROFESSIONAL EXPERIENCE

Senior Corp of America/The Community Place at Rochester Schools 08/2018-2/2020

Foster Grandparent

Lead Kindergarten students in small group activities at learning stations

Help students to read and write

NeighborWorks 07/2016-4/2017

Clerical Assistant

Provide customer service at front desk and scan documents

Perform word processing and mail merge, Excel and PowerPoint

Pinnacle Lutheran Church

Office Assistant 06/2013-07/2015

Create bulletins, newsletters and announcements on Publisher, PowerPoint and Outlook

Address concerns of church members and pastor

Experience Works, Non-Profit assignment, Rochester, New York 04/2011 – 03/2012

Clerical Assistant

Answered and directed agency phone calls, data entered registrations and customer service

Various Employment Agencies, Rochester, New York 06/2007-08/2012

Various Positions such as Call Center, Receptionist, Office Assistant

Messenger Post Newspaper, Rochester, New York 11/2005 – 04/2007

Receptionist/Editorial Assistant

Edited content for a variety of news items throughout five town area

EDUCATION/CERTIFICATIONS

Administrative Assistant/Advanced Competencies Certification, Monroe 2 BOCES 10/2009

Associates Degree, Administrative Assistant/Information Technology, Bryant and Stratton 05/2000

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