Natanya Gonzalez
South Holland, IL 60473
312-***-**** ***************@*****.***
PROFESSIONAL SUMMARY
Motivated customer service specialist with over 10+ years’ experience in a fast-paced, team-based environment. Highly skilled, enthusiastic about ensuring optimal customer service in all fields and an energetic team player with top-notch organizational skills. Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
SKILLS
● Organized ● Quick learner
● Customer-oriented ● Detail-oriented
● Excellent work ethic ● Exceptional communication skills
● Positive and friendly ● Work well in teams or independently WORK HISTORY
DELIVERY DRIVER 01/2021 to Present
Doordash Inc. Chicago, Il & Hopewell, VA
● Pick up customer orders from restaurants and deliver to customer in safe and timely manner
● Personal shopper for grocery orders for customer delivery LYFT DRIVER 01/2020 to 11/2020
Lyft inc. Chicago, Il
● Pick up passengers and take them to their destination in a safe and timely manner CASHIER/ORDER TAKER 09/2018 to 10/2019
Lucky Vito's Pizzeria - Chicago, Il
● Take customers orders In person, via phone, and via internet, food prep, maintain clean restaurant, balance cash drawer
VENDOR 04/2018 to 08/2018
Lakeview Vending - Tomah, WI
● To remove out of date products and stock with new products, collect cash from machines PRODUCT DEMONSTRATOR 05/2018 to 08/2018
Advantage Solutions Inc. - Tomah, WI
● Cook and prepare food samples for customers, maintain a clean and sanitized work space,
gather customer feedback in regards to products
CASHIER SALES ASSOCIATE 04/2018 to 07/2018
Dollar Tree Inc. - Tomah, WI
● Check out customers in a fast and effective manner, assist customers in finding products, stock shelves, maintain a clean environment, and balance cash drawer DELIVERY DRIVER 05/2017 to 09/2018
Grubhub Inc. - Chicago, IL
● Deliver food to customers in a timely manner while providing exceptional customer service EDUCATION
Board of Education - Chicago, IL GED
2008
Lake Michigan College – Benton Harbor, Michigan
2010-2011