Angela Miles

Licensed Esthetician

Phoenix, AZ **041

adra62@r.postjobfree.com

+1-480-***-****

Professional Esthetician with a passion for skincare, positive attitude, strong work ethic, dedicated to providing quality service to meet the needs of all clientele. Motivated to continually learn both new techniques and treatments as well as product lines. Authorized to work in the US for any employer

Work Experience

Student

The Studio Academy of Beauty - Tolleson, AZ

January 2020 to August 2020

Material Handler

Gap - Phoenix, AZ

April 2019 to February 2020

Picker/Packer

Operations Manager

Reliable Orthotics LLC - Avondale, AZ

January 2018 to December 2018

I was in charge of overseeing day to day operations within the office. I trained newly hired Customer Service Representatives. Responded to patient complaints and concerns as well as processing returns and exchanges. I handled incoming payments and prepared all banking deposits. I screened company leads and processed overpayments. I also reviewed all overpayments and audits and signed off on them. I was responsible for all communication with our biller and accountant. In addition to delegating work to the CSR's. I filed for business licenses throughout the country and prepared for the company's accreditation. I received certificates for HIPAA training and ACHC training. Warehouse Associate

Stitch Fix Phoenix AZ - Phoenix, AZ

May 2016 to December 2017

- Outbound/Picking/Accessories

- I was an Immersion buddy. I assisted new hires become better acquainted with outbound responsibilities, answered any questions they had and directed them to the appropriate source to address any concerns of theirs.

- Submitted a Process Improvement Initiative: a plan based on an idea to improve the efficiency and speed of a picking and binning process in both Inbound and Outbound departments of the warehouse.

-Completed training in Accessories and Pick Specialist and Accessories Specialist roles Education

Diploma in Esthetics

Studio Academy of Beauty - Tolleson, AZ

2020

Diploma in Cosmetology

Portsmouth School of Hair Design - Portsmouth, NH

2003

Portsmouth Senior High Graduate

1991

Skills

• Time Management (10+ years)

• Warehouse Experience

• Retail Sales (10+ years)

• Cash handling

• Customer service (10+ years)

• Process Improvement

• HIPAA

• Communications (6 years)

• Management Experience (8 years)

• Administrative Experience

• Body Waxing (Less than 1 year)

• Hair Styling

• Performance management

• Management (7 years)

• Sales (10+ years)

• Store management

• Sales management

• Microsoft Office

• Supervising experience (7 years)

• Leadership (7 years)

• Dermabrasion

• Merchandising (10+ years)

• Upselling (10+ years)

• Employee Orientation

• Office Management

• Recruiting

• Front desk (10+ years)

• Sanitation (10+ years)

• English

• Microsoft Word

• Guest services

• Phone etiquette

• Interviewing

• Brow/Lash tinting (1 year)

• Client Consultations (10+ years)

• Chemical Peels (1 year)

• Microsoft Excel

• Cosmetology

• Social media management

• Computer skills

• Microsoft Outlook

Certifications and Licenses

Barbicide Certified

2020

Barbicide Covid-19 Certification

2020

AZ Esthetic License

2021 to Present

AZ Cosmetology License

2003

Assessments

Work style: Reliability — Expert

January 2020

Tendency to be dependable and come to work

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Dear Hiring Manager,

Please consider my application for the Esthetician position. I believe that my skill set and experience match well with your needs. I have included my resume for your review and look forward to learning more about the company.

I am a skincare specialist knowledgeable about customer care and current treatments. I listen to clients carefully and work with them to find the best solutions for their personal skincare needs. With an understanding attitude, I know how to make customers feel good about choosing the right skincare regimen. Some of my advanced abilities include:

• educating clients

• retail sales

• custom facials

When reviewing my resume, you might notice a gap in employment. My absence is due to me taking time to care for my children. My child-rearing experience has enhanced my talents in leadership, teamwork, determination, and prioritization as I managed multiple schedules, trained others, enforced rules and provided around-the-clock care. I am now settled and prepared to get back into the workforce.

I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition to your company and your business goals. At your convenience, I am available for an interview or further discussion. I look forward to your response. Sincerely,

Angela Miles

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