CARL KLEIN

619-***-**** • adra52@r.postjobfree.com

asaawswEewz222/2_ Director of Food Safety

Experienced multi unit leader in the restaurant industry. Extensive experience with budgeting and P&L management. Including obtaining excellent results on every line item on the P&L. I have been apart of start up’s and rapid growth organizations. I am seeking a company that has a great culture, values its team members and has a great mission

Operations Crisis Management Quality Assurance

Food Safety Team Leadership Strategic Planning

Program Implementation Cost Controls Process Improvements Human Resources Supply Chain Management Risk Mitigation Professional Experience

Vice President Worlden Group DBA Golden Corral April 2021 to Present Reported directly to the CEO. Opened four Golden Corrals after the pandemic closure. Hired all managers and supervised the MIT training. Created a company budget and tracked key numbers to maximize company profits. Had multiple responsibilities for the organization including facilities maintenance, lease negotiation, recruiting and hiring all managers. Director of Operations Lolita’s Mexican Food Inc. Nov 2019 to April 2021 Reported directly to the President of Lolita’s. Focused on the day to day operations of seven locations. Opened the seven location at SDSU. Recruited and interviewed managers. Worked with the GM teams to create extraordinary results in guest satisfaction, high quality food, excellent cleanliness and food safety. Became an expert on Covid regulations and protocols that allowed us to operate through the entire pandemic.

Executive Director of Food Safety & Central Kitchen Operations Oct 2014 to Sept 2018 Reported directly to the CEO. In charge of Food Safety and Central Kitchen Operations. Hired a Director of Food Safety that reported directly to me. During that time we implemented FSMA requirement. Including updating our HACCP plans, Implementing environmental testing. We registered all of our Central Kitchen’s with the FDA as manufacturing facilities. On the operations side. We implemented a new delivery method for our food products that saved

$40,000 a month in labor and reduced the risk of injury. I researched an implemented better production exquipment that improved the efficiency of producing soups, processing vegetables, and making dough for pizza. These new pieces of production equipment saved an amazing amount of labor by reducing producton times and increasing capacity. Executive Director of Food Safety Nov 2008 to Mar 2014 Reported directly to the President of Garden Fresh. Implemented the Big Five food safety training program for the entire organization. Traveled the country presenting the training program to each region. Implemented an independent audit company Everclean to validate our food safety plan. Developed management operations manual (MOM) and SOPs, monitored health inspections, independent audits and monitored the pest programs. Collaborated with the director of operations, vice president, and restaurant teams. Involved in Food Safety Summit and past member of board of directors for Orange County and LA County Food Safety Advisories. Developed all systems to maintain compliance with Food Safety Modernization Act (FSMA).

Director of Operations Sep 2001 to Nov 2008

Focused primarily on human resources and staffing with oversight of 12 stores in Los Angeles and Orange County regions. Supported general managers and production managers through teambuilding, hiring, and management development Increased profitability and guest satisfaction more than 70% through implementation of Every Guest Leaves Happy Commitment that engaged team members to focus on customer service at every interaction. Previous Roles

District Manager

New Store Opening Facilitator

General Manager

Service Manager

Education & Training

Coursework, Administration of Justice, Grossmont College, San Diego, California Coursework, Community Policing, Mira Costa College, Oceanside, California PCQI Certified NSF International • Retail Food Service Certification FDA HACCP Certification ANSI • HACCP Certification Production Facility NSF International Crisis Management and Media Training • Supply Chain Management Newton Learning Teambuilding Certification

Dale Carnegie Public Speaking & Leadership Certification Crunch Time, Aloha, Restaurant 365, Posi Touch, ADP