Customer Service Blue Hill
Resume:
Cassandra Witham
Lincolnville, ME *****
************@*****.***
A position in Customer Service where my organizational and communication skills and natural ability to help people find resolution to pressing issues will contribute to the company's efforts to retain markets. Authorized to work in the US for any employer
Work Experience
Caregiver-PSS
JUSTME INC - Bucksport, ME
April 2021 to March 2022
Provide assistance with hygiene such as bathing, oral care, and dressing. Assist with food preparation; serve food, performs errands, light housekeeping, laundry, wash dishes. Have knowledge of agency policy and procedures.
Youth and Family Counselor
Sweetser - Belfast, ME
October 2020 to June 2021
Working in schools, group homes and residential homes. I act as a role model, mentor and advocate to young people facing a wide range of challenges, such as behavioral and legal issues, substance abuse and dysfunction in the home. I interact with the kids and teens they serve on a regular basis and perform a variety of duties, from helping clients stay on track with schoolwork to speaking for them in the legal system.
Food Service Worker
BAFS - Bangor, ME
March 2019 to April 2020
• Profound food service and preparation experience
• Strong knowledge of all food preparation safety and sanitation standards
• Exceptional grasp of food service equipment operation and cleaning procedures
• Superior skills in overseeing food service tasks for accuracy and safety
• Excellent familiarity with a variety of cooking and kitchen utensils
• Outstanding ability to follow verbal and written directions Department Manager
McDonald's - Bangor, ME
September 2014 to April 2019
Restaurant managers track customer satisfaction, employees and productivity of all sections of the store, including the drive-through, grill zone and front counter. We make sure restaurants provide friendly, quick and reliable service. We constantly strive to achieve profit and sales goals while ensuring stores comply with safety, security and food service guidelines and regulations. We count money, make deposits, receive food deliveries and take inventory. Managers also handle records and paperwork, including payroll, employee benefits and personnel files. restaurant orders, greet customers or clean spills. We ensure the restaurant is properly stocked and staffed for all hours of operation, particularly during peak periods, such as lunch and dinner rushes.
General Manager
Dunkin' Donuts - Blue Hill, ME
March 2018 to March 2019
• Managing register cash positions and conducting bank deposits
• Putting away truck deliveries and ordering product shipments
• Ensuring all employees are adhering to company food safety standards
• Addressing customer concerns quickly and efficiently
• Working directly with the store manager to meet store sales goals Self employed
Self employed - Jonesport, ME
August 2012 to September 2014
Supervise and monitor the safety of children in my care. Prepare meals and organize mealtimes and snacks for the children. Help children keep good hygiene. Change the diapers of infants and toddlers. Organize activities or implement a curriculum that allow children to learn about the world and explore interests. Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime. Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents Keep records of children's progress, routines, and interest. Laborer
The Home Depot - Rockland, ME
January 2012 to August 2012
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics. Balancing the cash register and generating reports for credit and debit sales. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer. Processing refunds and exchanges, resolving complaints. Bagging or wrapping purchases to ensure safe transport. And also maintain a clean workspace.
Babysitting
Laborer
Kelco Industries - Rockland, ME
November 2011 to December 2011
Make, trim, and decorate wreaths as per size that the company has requested. We also packaged and labeled outgoing wreaths onto delivery trucks.
Laborer
Rockdale Farm Wild Blueberries - Jonesport, ME
July 2005 to January 2010
Hand laborers are workers who work in warehouses to put together packages. We assembled packaging like boxes or crates, label and record what is packaged, inspect packaging for cracks or dents. Harvest berries in a safe, efficient manner, ensuring productivity and quality goals are met or exceeded. Safely and responsibly use any hand tools provided by Agri berry Farm, such as trowels, hoes, pruning shears, and loppers, and return them in good condition at the end of each assignment. Education
High school diploma in General
Jonesport-Beals High School - Jonesport, ME
June 2010
Skills
• Retail Management
• Cooking (6 years)
• Customer Service
• Inventory
• Training
• Team Building (2 years)
• Word
• Time Management
• Microsoft Office
• Microsoft Word
• Food Safety
• Babysitting
• Food Service
• Toddler Care
• Child & Family Counseling
Certifications and Licenses
Drivers License
ServSafe
CPR Certification
First Aid Certification
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