Customer Service Lead Supervisor

RITA MARTINEZ

* ******** *****

STAFFORD, VIRGINIA

571-***-****

********@******.***

HIGHLY MOTIVATED WORKER WITH A POSITIVE ATTITUDE, SKILLS INCLUDE PROBLEM SOLVING, CRISIS MANAGEMENT, CUSTOMER SERVICE SKILLS, CONVESATIONAL SPANISH, WITH EXCELLENT MANANGEMENT SKILLS.

2014/Germanna community college.

Associate degree in general studies/Certificate of education

2017/Old Dominion University

Bachelor’s degree-Criminal Justice

2018/Liberty University

Masters in Executive leadership

August 2020

Experience

Stafford Middle school

Paraprofessional/2015-2018

Collaborated with classroom teachers, intervention specialists, and special area teachers social to support instruction and social development of students with a variety of special needs.

Child help-2018-2021

Substitute teacher

Effectively led 7th and 8th grade Core classes with an original curriculum adapted to the instructional and behavioral needs of the students. Graduation coordinator for the 2019 school year at Village Academy in Spotsylvania County Virginia

Summit

Lead Supervisor/Bookkeeper

Performed all duties of lead supervisor, including training new staff and supervising up to 25 inmates and 6-10 staff kitchen workers.

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