Customer Service Care
Resume:
REFILWE ZITHA
084******* Refilwenthabi*@gmail.com
*** **********, *********, ******
Refilwe Zitha
*** **********, *********, ******
Refilwenthabi5@gmail.com
Cover letter
Respected Sir/Madam My name is Refilwe Zitha, former graduate student at Rosebank College, I have completed a Higher Certificate in Office Administration and proceeded with a learnership with DSV Mounties Courier Company in which I completed two courses which was Business Administration and Road Transport and Supervision(RTS), I firmly believe that an opportunity to pursue having a job in your company will be a good fortune on my path. I believe my skills and outgoing personality will enable me to contribute to the company’s high standards. I am confident that I will be a useful member in your team when given an opportunity. I will be more privileged to work for the company’s success. Below are the reasons why I think I am the best candidate.
• I am a fast learner and always willing to learn more.
• I am goal orientated, motivated and work very well under pressure. I am a good team player and have good communication skills and am good around people.
● I am a hard worker Thank you for your time and consideration, looking forward to hearing from you. Yours Sincerely.
REFILWE ZITHA
757 Motsoaledi, Diepkloof, Soweto
084******* Refilwenthabi5@gmail.com
OBJECTIVE
I seek challenging opportunities where I can fully use my skills for the success of the organization. EXPERIENCE
Dsv Road
2018 - 2021
Customer care agent
Inbound, arranging delivery for clients, tracking delivery for clients dealing with escalations and queries, calling delivery driver to insure clients parcels are delivered and clients are happy at the end of the day. EDUCATION
Lancea Vale
2015
Certificate
Grade 12
Rosebank College
2017
Higher Certificate
L4
Klm empowerment
2018 - 2020
Certificate
L4
SKILLS
Problem solving Team building Decision making Working under pressure Customer service REFERENCE
Rudolph Malematsa - "Dsv Road "
Team leader
*******.*********@**.***.***
Lunga luvuyo Mawu - "Dsv Road "
Team leader
Lunga. ******@**.***.***
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