Experienced phlebotomist
Resume:
ANNA SHOW
*** **** ******** ***** ****** Springs, Florida 34434 • 208-***-****
CAREER OBJECTIVE
Driven and organized customer service professional motivated to go the extra mile to serve patients and clients; desiring a career with a company dedicated to truly caring about their patients and focusing on bettering their lives.
EDUCATION AND CERTIFICATIONS
CPR Certification Utah Emergency Medical Training Council April 2016
Nursing Assistant Training Utah CNA Centers March 2016
Utah Phlebotomy Certification Phlebotomy Training Specialists February 2016
National Phlebotomy Certification National Health career Organization February 2016
Medical Terminology BYU Independent Study April 2015
SKILLS SUMMARY
MEDICAL
●Able to prioritize care, both between patients, and within the same patient
●Familiar with medical terminology, anatomy, first aid, and safety
●Completed 60+ blood draws in four weeks of class time with a 95% success rate
●Provide physical and emotional support to assist patients to perform daily living activities
●Strong communication skills with ability to empathetically address conflicts or complaints by patients
●Ensure patient comprehension through solid education on their specific procedures and any changes in health
●Detailed medical record management and documentation, while also maintaining patient confidentiality
●Compassionately interacted with individuals with diverse disabilities
MANAGEMENT
●Oversaw 50 people and tracked their progress, relaying the data to the corporate office daily
●Hired and trained new employees and oversaw 50 direct service staff and logged weekly reports
●Experience in inventory and tracking of merchandise and ordering and receiving with accuracy and integrity
●Selected to be manager after just over one year of working at company
●Recognized for superior management, beating out 46 other stores for 8 of the 12 store inspections in a year
CUSTOMER SERVICE
●Effectively manage difficult clients through conflict resolution and problem-solving skills
●Confident and comfortable working in potentiallywa stressful environments
●Able to follow through with projects efficiently, in a quality manner, and on time
●Demonstrated multi-tasking skills through customer focus while completing all necessary jobs
EMPLOYMENT HISTORY
Phlebotomist Idaho Department of Corrections
March 2022-July 2022
Phlebotomist Saint Luke’s
September 2019-March 2022
Phlebotomist Saint Alphonsus
June 2016-August 2019
Assistant Manager Holiday Oil Corporation
August 2015 – May 2016
Morning Kitchen Supervisor Jackson’s Food Stores
August 2014-August 2015
Manager Holiday Oil Corporation July 2005-January 2010
Manager Sally’s Beauty Supply
April 2010-December 2010
Manager Little General
April 2011-July 2013
Cosmetologist Cosmetology Instructor January 1992- March 1997
Technologist Micron January 1999-January 2001
Nursing Assistant Boise Samaritan Village/Home Health
July 1994-July 1997
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