Maria Aurilio-Rea

Walpole, MA *****

adr9yi@r.postjobfree.com

508-***-****

Work Experience

Member Service Representative (MSR)

The Panther Group - Maynard, MA

March 2021 to June 2021

Worked remotely with U Health and UMass Medical for the Massachusetts Homebound COVID-19 Program

Took inbound calls and screened Homebound callers to schedule in Home COVID-19 Vaccine.

Answered questions and directed those who did not qualify for program to Proper state agencies to receive vaccine

Member Service Representative (MSR)

Addeco - Canton, MA

December 2020 to January 2021

• Temporary remote customer service

• Assisting Fund members in proxy voting

• Handled busy inbound and outbound calls

• Ability to train and work remotely in home office Office Manager/Bookkeeper

Whitehouse Contracting Co., Inc. - Walpole, MA

October 1999 to January 2020

• All phases of Payroll and Human Resources

• Administers company Simple IRA,, Section 125, PTO, health and dental plans

• Writes and publishes all help wanted ads.

• Created company website and handles all social media communication

• Speaks initially with potential new employees, makes interview appointments and conducts i-CORI checks. Keeps accurate employee files and data.

• Helps new employees with new hire package and understanding non-compete regulations

• Answers all employee questions and concerns regarding benefit package, unemployment rights and company policies.

• Handles busy switchboard, and directs messages the President/Owner and Vice President/Owner

• Schedules sales appointments and installs working closely with Owners, Wood Shop manager, and Lead Installer.

• All office supply and wood shop ordering

• Accounts payable and receivables and keeps accurate records

• Month end bank reconciliations

• Quickbooks knowledgeable

• Files year end Annual Reports and works closely with off site accountant

• Personal assistant to owner, taking care of personal appointments Payroll Specialist

Advantage Payroll Services - Canton, MA

October 1999 to April 2003

• Processed weekly, bi-monthly, monthly payrolls

• Accurate keying and recording of client records

• Directed tax notices to proper departments

• Handled customer questions and concerns in timely manner

• Handled year end fringe benefit reporting

• Installed computer program, trained, and worked exclusively with specialized Direct Key client base

• Conducted some weekly branch trainings on computer programs

• Top 5 National ancillary up sale employee

• Frequently asked to help supervisors and branch manager with special projects Education

High school diploma

Walpole High School - Walpole, MA

September 1976 to May 1978

Skills

• Accounts Receivable

• Accounts Payable

• QuickBooks

• Bookkeeping

• Human Resources

• Bank Reconciliation

• Payroll

• Customer service

• Phone etiquette

• Microsoft Office

• Account Reconciliation

• Microsoft Excel

• Administrative experience

• Journal Entries

• Office Management

• General Ledger Reconciliation

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