Front Desk Customer Care
Resume:
GAIL SANKAR
Lead Med Tech
Saint Cloud, Florida, United States
***********@*****.***
SUMMARY
Over 10 years of experience in customer care, medical receptionist/scheduler. If you're looking for a self starter individual with management qualities who know the ins and out of working in the medical community contact me. I will bring my experiences, education, skills and dedication along with my flexibility to adapt to any schedule and any shift.
Also have many years of experience with hands on care of seniors in their home as well as in an assisted living facility. Although I enjoy office work and being behind the scenes, I take pride in caring for seniors within my community! Illness or not your loved ones deserve respect and dignity especially in this stage of their life. WORK EXPERIENCE
August 2021-Current
Lead Med Tech
Savannah Court St Cloud Assisted Living
Saint Cloud, Florida, United States
Train new and current staff on duties, proper documentation, communicate with providers, relatives and Executive Director on daily basis, address any issues as they, medication administration, medication orders and restocking of med carts as well as arise resident care.
September 2016-October 2019
Agency Certified CNA
Graceful
United States
Duties included but not limited to caring for an elderly female in her 90's in her home administering meds, Drs appointments, etc. August 2015-October 2015
Front desk Scheduler
Family HealthCare of Central Florida
United States
Duties included but not limited to checking patients in and out, answer phones, schedule patients appointments, process referrals and payments. September 2009-June 2015
Front desk
Scheduler The Heart Center
United States
also known as Health
Quest
Duties included assisting patients both on the phone and in person with the utmost respect and dignity before and after cardiac testing and before and after surgery if needed. Service well over 150 patients as well as answer and address phone inquires.
Accept and process copays for hospital outpatient department. Help cover receptionist desk when busy with checking patients in/out. April 2002-July 2014
Vice President /Administration
SBS Contracting, Inc
United States
Self
Employed
Responsible for all aspects of running a large construction company such as phones, payroll, order materials, bidding for jobs and billing.
EDUCATION
-1995
Associates of Science in Business Administration
LaGuardia Community College
United States
06/95Associates of Science in Business Administration, LaGuardia Community College
• Business Administration
-1992
Diploma
Richmond Hill High School
United States
06/92Diploma, Richmond Hill High School
References available upon request.
SKILLS
CNA Cardiac CPR CPR Certified Front Desk Receptionist Office Supplies Payroll Billing Typing Payments Outpatient Excellent Communication Skills Self-Starter Self Starter Principal Component Analysis PCA Healthcare Excel Microsoft Powerpoint Powerpoint CERTIFICATIONS
Graceful Agency Certified CNA
PCA Certified
CPR
CNA
Med Tech
Medication Administration
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
Contact this candidate