Customer Service Fulfillment Center

Djenabou Balde

*** ******* ** ************* ** **044

Cell: 470-***-****

Email: ********.*******@*****.***

Objective:

A quick learner with a desire to continuous personal and career growth in a position with delta Airline company which is offering me the opportunity to utilize my education, experience, and skills. I have successfully performed five years of customer service which is the reason why I am seeking for a customer service position so I can make them happy and satisfy with my personality.

Experience:

The varsity on north avenue 11/ 2015 – 3/2016

I was a team member using a cash register, dealing with money, and helped served customers with their needs and clean the shop when the shift is over.

Wal-Mart 4/2016 – 9/ 2016

I was a team member helping customers around the shop to find locations, direct them to places the want to be at and helped with the line to move faster.

Geiger automotive 10/2016 – 12/2017

Quality control, I had to check car parts, test the first piece on the gauge, do the three points check before shipping it to customers.

Carcoustics automotive 2/2018 – 12- 2019

I was performing audit, I had to check the raw material left and check shipment and check parts to make sure we were shipping the right part to BMW and Mercedes.

Amazon fulfillment center 3/ 2020

I am working with the amazon team, by helping handling packages, and ship it to customers all around the world.

Uber and Uber eat 2020

Lift 2020

Key qualifications:

Excellent customer service skills.

Patient and diligent with active listening skills.

Excellent analytical and problem-solving skills.

Working knowledge in MS office software.

Fluent French and English, both speaking and writing.

Well organized and highly efficient working in multi – tasking dynamic.

Ability to positively and proactively handle customers concerns.

Love to assist people when they are in need.

Education:

Bachelor’s degree in law at university of nongo Conakry in guinea. 2015

Learn English as a second language at interactive college of technology in Chamblee Georgia 30341. 2016

Business management at Gwinnett technical college. 2019

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