ELLIOTT GUTIERREZ

**** **** ****** ****

North Las Vegas, NV 89031

330-***-****

adr9ry@r.postjobfree.com

WAREHOUSE LOGISTICS SPECIALIST

Customer Service….Distribution…Documentation

Broad range of experience in logistics, domestic and international import/export transportation procedures. Ability to evaluate transportation requirements, analyze potential service partners and implement global distribution systems based on a cost and service. Team leader, who has facilitated internal teams to collaborate on ways to streamline job / account processes and flow for continuous improvement. Proven analytical skills, able to resolve problems. Excellent interpersonal and communication skills. Works well independently in a fast pace environment where attention to detail is critical. Key areas of experience and expertise include:

International Customer Service

Shipping / BOL Documentation

Account Administration / Management

Import / Export Compliance

Import / Export Traffic Logistics

State / Federal Traffic Regulations

Direct Import

International Distribution Centers

Warehouse Management

5S Methodology

Kaizen

Negotiation

Six Sigma Greenbelt

Lean Manufacturing

CERTAINTEED GYPSUM / SAINT-GOBAIN - CertainTeed is a North American manufacturer of building materials for both commercial and residential construction and is a wholly owned subsidiary of Saint-Gobain SA, based in Paris France.

Warehouse Supervisor, 12/2017 to Current

Supervise and coordinates the activities of all warehouse personnel. shipping and receiving department responsibilities and schedules. Responsible for all logistics activities including but not limited to safety, hiring, training, motivating and performance management.

Utilize SAP Software. working with 3PL logistics provider to help determine the most economical and quickest transit times for cutomer delivery. Initiate all insurance damage and carrier claims for and coordinating with insurance adjusters and carriers to resolve and settle damage / loss claims.

Responsible for daily warehouse inventory counts and reconciliation with production department, perform all cycle counts and year end inventory.

ANSCO & ASSOCIATES LLC / DIVISION OF DYCOM INDUSTRIES INC. - ANSCO & Associates is a specialized contractor providing services to telecommunications providers, electric utilities, Installation of wireless and optical fiber cable for long distance transmission.

Warehouse Manager, 06/2017 to 12/2017

Manages and coordinates the activities of all warehouse personnel. shipping and receiving department responsibilities and schedules. Hire and provide training, evaluates, disciplines and terminates associates within area of accountability. Utilize Oracle OP office system, Log Fire WMS, AT&T VAST program to maintain, track and monitor company and OEM inventories. Collaborate with project and scoping managers and supply chain to assure project timelines and materials are in place for project start and finish dates and that materials are in place for general contractors and construction managers.

H.C STARCK WORLDWIDE / FABRICATED PRODUCTS GROUP – H.C. Starck Fabricated Products Group is a leading supplier of high tech refractory metal products for use in aerospace, electronics, industrial and medical industries.

Logistics Supervisor, 07/2008 to 08/2016

Supervise and coordinate all shipping and receiving activities as well as warehouse and storage layouts, part marking department and documentation processes for all domestic and international shipments for two manufacturing plants for H.C.Starck FPR business unit located in Euclid, Ohio.

Ensure compliance of domestic and foreign transportation regulations for all logistics employees. Responsible for all logistics activities including but not limited to safety, hiring, training, motivating and performance management.

Planned and executed all shipping, receiving and warehouse activities utilizing SAP Software. working with 3PL logistics provider to help determine most economical and quickest transit times for cutomer delivery. Negotiated rates and contracts for dedicated truckload transport, ocean and air freight with freight forwarder/brokers and steamship lines.

Initiated all insurance damage and carrier claims for Euclid site working and coordinating with insurance adjusters and carriers to resolve and settle damage / loss claims.

Identified and initiated truckload freight savings > 75% per shipment for vendor transports, negotiated and obtained LTL spot quote charge for the same transports. Identified and corrected similar transportation issues with domestic truckload carriers and international freight forwarder resulting in reduction of total freight costs > 40% to the company.

Initiated improved shipping documentation and processes changing SAP invoice document that was not being utilized for commercial invoices. Shipping was manually filling out a MS Word commercial invoice document for all international shipments. Worked with IT to modify the SAP invoice to be used as commercial invoice.

YELLOW TRANSPORTATION / DIVISION OF YRCW –Worldwide transportation carrier service provider and logistics provider

Linehaul Hostling Supervisor, 04/2006 to 7/2008

Supervise and coordinate the flow of inbound and outbound freight arriving and departing the breakbulk terminal. Responsible for all yard and dock trailer movement. Provide employee training, support and safety awareness. Issue daily work assignments and performance reviews and ensure proper staffing for 24 hour linhaul / yard coverage.

THE LITTLE TIKES COMPANY / DIVISION OF NEWELL RUBBERMAID CORPORATION – Multinational manufacturer and marketer of high quality, innovative children’s products.

Europe and Canadian Account Administration

Managed the order flow from creation of order to completion and acceptance of merchandise. Worked directly with Europe, Canada and China inter-company satellite office sales, marketing and customer service associates and customers. Ensured accuracy of terms of sale, International commercial terms (Incoterms) and ship dates. Maintained all records in compliance with U.S. Custom and Bureau of Industry and Security Regulations. Utilized query tools to monitor advertisements and allocation plans for existing and future orders. Analyzed customer requirements for effective, efficient account management and created and maintained customer account profiles. Canadian and European Administration

Streamlined the customer compliance charge process resulting in reversal or reduction of compliance charges by >40%. Researched and mapped the HBC compliance program.

Orchestrated meetings for Canadian Sales, Traffic, and Account administration to communicate customer requirements and processes of larger Canadian accounts. Trained sales force to become self-sufficient with the NOPS operating system for enhanced visibility of their orders and status.

Developed requirements and educated internal team on Electronic Data Interchange (EDI), Advance Shipping Notice (ASN) and Universal Product Code (UPC) related claims. Proactively monitored and eliminated all claims last year.

Ensured proper shipping methods, specifically palletization, price stickers, labeling, ASN’s and Canadian freight matrix. Monitored CHEP pallet flow ensuring proper pallet inventories. Maintained the proper shipping documentation, including Canadian Customs Invoice (CCI).

Accelerated the successful change of European account responsibility from Rubbermaid Poland to Newell SPA (Italy) account including laying out new customer account procedures to provide seamless customer service as well as procedural training and input to Newell SPA customer service.

Planned and implemented more efficient Europe inter-company customer service protocol and reduced order lead time by 50%, improving corporate logistics and provided additional cost savings.

Initiated productivity savings of >20% by providing Europe inter-company with reporting tools such as the (OOR) and SKU report now being reported to Poland. Eliminated manual process of reporting, increasing productivity.

International and Domestic (National Accounts) Traffic Coordinator

Planned and executed shipments through the office and warehouse system for International Export, concentrating on shipments to Europe, Scanbalt region, Middleast, Mediterranean, Africa, Australia, New Zealand and Far East. Average volume of 30-50 containers per month. Worked directly with Steamship Lines and Freight Forwarders. Knowledge of major ocean carriers (FCL, LCL, ISO).

Participated in global freight carrier and drayage negotiations. Ensured complete and accurate documentation was created and issued to customers, freight forwarders, brokers, Steamship lines and inland carriers. {Letters of Credit (L/C), Shippers Letter of Instruction (SLI), Certificate of origin (C/O), Shippers Export Declaration (SED)}.

Participated in global freight carrier and drayage negotiations.

Planned and executed shipments through the office warehouse system for Wal-Mart U.S. and Target Stores. Ensured product availability by working with the Sales Planning, Production, and Forecasting Departments. Reviewed and analyzed daily traffic and sales planning reports for complete and accurate on-time shipments.

Coordinated shipments with Wal-Mart and Target in conjunction with transportation companies in upwards of $50M annually. Participated in partnership programs with customers, to improve customer service.

Warehouse Shipping Manager

Led a 24 Hour, 7 day a week (24/7) automated warehouse, shipping and receiving operation, including Truckload, LTL, Railcar, Intermodal and International containerized shipments. Trained and supported ~50 employees. Prioritized workload and communicated daily direction to 3 frontline supervisors. Average daily volume upwards of 50 truckloads.

Participated in the testing of new system for Automated Real Time Tracking Warehouse System (ART). Trained all associates when system was implemented.

Assisted in the implementation of Direct Mail Program for retail Customers (i.e. JCPenny, Target).

Conducted monthly departmental meetings to establish goals and review progress. Continual insistence on safety awareness. Interviewed new employees and evaluated performance of current employees.

Shipping Supervisor

Responsible for 3rd shift warehousing and shipping operations. Provided employee training, support and backup for ~15 employees. Responsible for loading of Truck, and Rail Shipments. Average volume of 25-30 truckloads, and 3-4 rail cars.

EDUCATION & PROFESSIONAL DEVELOPMENT

Six Sigma - Greenbelt Training 2011, Institute of Logistical Management - Business Logistics 2001

Global Training Center - International Documentation and Procedures - 1998-2000

John Carroll University - Supply Chain Management 1996

Supervisory Leadership, Safety Awareness -1992, Time Management -1991

Graduate, Streetsboro High School, Streetsboro, OH Major Accounting, Business, Algebra

Member of Traffic Club of Cleveland

SKILL SUMMARY

Proficient in Windows, WordPerfect, Microsoft Office: Word, Excel, Access, and PowerPoint. SAP Software.

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