Customer Service Sales Assistant
Resume:
Grace Johnson
Abuja
*********************@*****.***
Willing to relocate anywhere
Professional summary
I am a compassionate, humble, hardworking and reliable with strong ability in group exercises and team development. Highly organized, proactive and punctual with team-oriented mentality, flexible hard worker ready to learn and contribute to team success.
I am articulate and diplomatic in communicating with people of all backgrounds, ages and faiths. Eager to bring people of community together through well-planned and executed program.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. WORK EXPERIENCE
National Youth Service Corps, Intern
National Drug Law Enforcement Agency - Abuja
March 2021- March 2022.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Improved operations by working with team members and customers to find workable solutions.
Proofread audio transcript to establish proper phrasing and wording of audio transcriptions.
Filed and stored completed documents on computer hard drives and maintained computer filing systems to store, retrieve, update and delete documents.
Sensitized the public on illicit drug use and abuse. Sales Assistant Intern
Bencharis Pharmacy, Lagos Nigeria
December 2019 - Mar 2020
● Accepted and completed cash, check and credit card payments.
● Received and processed product returns and coordinated disposal of defective or broken items.
● Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Secretarial Intern
Fulworth cyber café - Lagos, Nigeria
Jan 2016 - Nov 2019
● Organized and maintained both physical and digital filing systems to establish sortation standards.
● Converted paper documents into digital files and added documents into database systems.
● Handled and cataloged classified and confidential information related to secretarial field.
● Typed finished documents from rough drafts and dictation. Volunteer Caregiver for my Grandfather
Lagos, Nigeria
March 2015 – January 2021
Assisted with meal preparation
Helped in checking blood pressure and administering drugs when needed
Made sure the home was clean and comfortable
Helped in enforcing healthy diets and exercises
Education
Bachelor of Science
Botany
Lagos State University - Lagos, Nigeria,
January 2020
High School Diploma
Pivic Model College - Lagos, Nigeria
September 2014
Skills
● Curriculum selection
● Teacher development
● Administrative leadership
● Community engagement
● Flexible
● Organization
● Multitasking
● Communication
● Work ethic
● Team building
● Leadership
● Team management
● Caring, supportive and calm
● Ability to remain calm under pressure
Language
English - fluent
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