STEVEN E. MERRITT

Clarkston, Michigan Phone: 248-***-**** adr9r4@r.postjobfree.com

Professional Summary:

Technology, Management, and Security

I am clear problem-solver with security at the forefront. I quickly find and remediate problems.

•I have been given the great opportunities to work my way up through the ranks and positions to add tools, skills, and knowledge to an arsenal to take on new challenges.

•Have supervised 17 personnel outside the Air Force, and I have supervised 10 personnel as Superintendent of Weather Station Operations US Air Force. “Employees are people not things to manage”.

•I developed my leadership skills and style while superintendent of weather station operations while in the Air Force. That style is effective today meeting tough timelines and budgets

•Brazil QAD (ERP Software) Transition and transformation (Solaris to HUPX with service guard) write up in the HP newsletter on the success of this Transition and transformation.

•Developed a new database for tracking hazardous waste from pickup to proper disposal. This new database was made a standard with in Air Forces Space Command for tracking hazardous waste because of its ease of use. It was eventually rolled into an Air Force wide standard for tracking hazardous waste.

•Owned a 1 million dollar a year budget for hazardous waste disposal. Saved 250,000 dollars the first year through contract renegotiations. That 250,000.00-dollar savings funded compressed natural gas conversations for 10 vehicles and the purchase of a steam cleaning equipment for firearms. To reduce hazardous waste being generated by the Air Force.

Skills and Knowledge:

Virtualization, Adaptability, Tech Savvy, Networking, Disaster recovery, Cloud, System Engineering, Transition and Transformation, Data center operations, Data center consolidations, and migrations, Subject matter expert on information technology outsourcing vs. in sourcing, ITSM, Incident, Problem and Change Management, Innovation, Problem solving, Building relationships, Total quality management, Systems Development Life Cycle (SDLC), Data Flow Diagrams, Business process modeling, User interface design, Entity Relationship Diagrams, Systems architecture, TCO/ROI calculations, SWOT analysis, HIPAA, Clustering, Linux, Network topology, GDPR, Analytics, Time management, multitask, Able to see the big picture, Leadership, Excellent communicator in verbal or written format, Presentations, Mentoring, Strategizing, Project management, Collaboration, Unix and Windows servers and end user support, SAN & NAS Storage, Network, Word, Access, Excel, Outlook, Power Point, SharePoint, Publisher, Lync, Communicator, MS Project, Visio, VMware, KVM, Shell scripting, Open source ERP/CRM solutions, ITIL, IT Strategy and Architecture general principles and techniques, IT Program and Project Management, Application Development general principles and techniques, Workflow Diagrams

Certifications:

Security +, Certified Systems Administrator (HP-UX), ITIL Foundation v1, UNIX/C Programing

Education:

Central Michigan University

MSA in Information Resource Management Graduated (3.89 GPA)

BS in Community Development: Public Administration Graduated Manga Cum Laude (3.77 GPA)

Expected Certifications:

PMP - September 2022

Inactive Clearances

Secret

Top Secret SBI

Professional experience:

Flash Scientific Technologies Aug 2022 - Present

Freelance Sales

Sales consultant and more for an Artificial Intelligents and Machine Learning software for forecasting weather phenomena with 99.7% accuracy and up to 2 hour lead time worst case 30 min lead time.

I can use my Air Force Meteorology and IT education and experiences to help sell, and develop the road map.

Generating Buzz about the product with YouTube’s, LinkedIn, Twitter, and Facebook posts

Trumble Inc. Jul 2021 – Aug 2022

Project Manager

Project management for all phases of Reveal and DCS software deployments/delivery, upgrades and enhancements. Managing other projects needed to get a small startup into the mainstream of doing business;

Manage the timeline of the ETL work, conduct weekly stakeholder meetings for project status, managed scope, risk, budget, project issues, and timeline.

Created new templates for new projects to ensure consistency of delivery for a waterfall project.

This filled a huge gap of no documentation, processes or templates for new business or enhancements to existing customers.

Provided Window end user support.

Worked a secondary contact for helpdesk

US Army February 2020 – July 2021

Garrison Information Security Officer

• Develop, implement and monitor a strategic, comprehensive enterprise information security, IT risk management and PCI compliance program.

• Follow NIST 800-171 and or Cyber security Maturity Model Certification (CMMC).

• Interpreting DOD regulations and implementing standards according to said regulations.

• Work directly with the business units to facilitate risk assessment and risk management processes. Develop and enhance an information security management framework.

• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services.

• Provide leadership to the enterprise's information security organization.

• Partner with business stakeholders across the company to raise awareness of risk management concerns.

• Assist with the overall business technology planning, providing a current knowledge and future vision of technology and systems.

• Conduct market research on IT technology and the IT needs of the unit.

• Work with vendors for quotes. Put together IT proposals and get funding for IT projects.

• Work with the contraction office for IT projects. Project management on IT projects.

• Provides end-to-end support, and administration of point of sale infrastructure on Microsoft server and workstation operating systems.

Created content for an online store in RecTrac

Shot and edited video for a marketing YouTube

Cat Fanciers Association (CFA) Jan 2019 – March 2021

Project Manager

Project managed a genetic application development and roll out.

Did my own education on genetics to help in guidance in genetics programing.

Worked with several people with genetics knowledge and programmers.

Connected with an Associate Professor of Genetics at Youngstown State University to anchor the requirements for the programming logic and married that with business requirements.

Became a subject matter expert on genetics

Delivered the application for initial UAT in six months vs. 18 months.

Validated functionality across all recognized CFA breeds.

Conduct weekly stakeholder meetings for project status, conducted application testing and quality checks, managed Scope, Risk, shared the managing of the budget, tracked project issues, managed timeline.

FCA Fiat Chrysler Automobiles May 2016- March 2018

Enterprise Solutions Architect

• Designed, planned, and governed strategic and cross-organizational rationalization or optimization of enterprise services, processes, or components

• Assisted programmers and Project Managers in the design, planning, and governance of various IT projects

• Drove the discussion to use the functionality built into the Dell/EMC hardware for file sharing, disaster recovery and business continuity; adopting and training everyone to use this functionality would eliminate the server image charge for several Windows file servers across the company’s environment

• Drove the discussions on using Site Recovery Manager from VMware; would give a better failover and business continuity model than using the load balancers and paying for multiple duplications of images across the data centers

• Piloted the Dell/EMC file share with an electrical group and saved the image change and a lower charge per GB for storage reducing cost significantly. It also gave managers the ability to manage access within their own groups on file shares. Testing started on the use of site recovery manager for a Mexico project before a proof of concept could be scheduled. Rough estimate on saving of the file server elimination and the reduced cost on storage was 1.2 million a year. The adoption of site recovery manager would roughly reduce cost by 6 million the first year.

• Created and presented detailed technical architecture diagrams that include three tier Web, App, and Database services, using J2EE or .NET that include legacy mainframe integrations

• Validated impacted architecture artifacts and updated and/or created new ones as needed

• Supported Product Development Teamcenter PLM, Quality, Supply Chain, Business Analytics, Vehicle Safety groups as well as any application that dealt with third party vendors or compliance with the Mexican government

• Conducted and presented feasibility studies for assigned business units

• Prepared solution vision and solution outlines using MS Visio

• Identified the future state of the IT environment and engaged wherever and whomever necessary to help guide the project teams to deliver

• Approached work with a focus on execution, delivery, and total cost of ownership

• Drove the technical discussions between the Architecture and Infrastructure technical towers that resulted in technical decisions related to project delivery

• Documented standards in SharePoint that were supported across the enterprise; focused in reducing operational issues and improving the speed of delivery of services

Filled in as Project Manager for two extended periods of time due to assign PMs illness

Blue Cross Blue Shield Michigan February 2016- May 2016

Solutions Design Coach

Created reusable software documentation collateral.

I showed the value (financial and reduced timelines) of using standard methodology for documenting applications following SDLC (software development life cycle).

Application owners were quick to adopt.

A Multimillion-dollar saving across the life cycle of 700+ in homegrown applications.

HEWLETT- PACKARD March 2014 – January 2016

Chief Engineer and Architect

New challenges presented using the new HP cloud, and to provide engineering resource costing analysis due to company restructuring. Determine engineering priorities and assign project assignments.

Plan the sequence of events to accomplish assignments and coordinate with outside organizations to develop project controls.

Leading others and setting the standards for high quality of work.

Provide leadership and innovation through recommendations for all projects including transition and transformation projects.

Conduct architectural review and oversight on implementation of new systems to insure standards have been met end to end, to include technological cost estimates.

Presented clear and concise oral presentations.

Project management duties to escalate resource management issues to the PMO and management as a risk.

Ensure the successful delivery of detailed solution designs based on client requirements and specific contract requirements, standards, templates to deliver a quality solution on time and on budget.

Manage small internal IT projects.

HEWLETT- PACKARD August 2011 – March 2014

Operations Manager / Supervisor

Enterprise Services

Facilitated application enhancements, minor, and major IT project initiatives governance as well as rank and prioritization through PMO best practices.

Managed projects IT budget planning, execution, and task management.

Consulted on IT technology innovation opportunities that support to improved quality, productivity, cost, and competitive position of the customer.

Conducted an evaluation of IT staffing levels, performance feedback, gap analysis and recommendations to close gaps. Provided oversight on adherence to global IT standards.

Served on key program and project governance boards.

Managed 12 ITO resources in various positions such as; DBA Wintel and Mid-range engineers, and the Tulsa AirSOA (Air service oriented architecture) coverage desk, with no single source process documentation to be shared with the Tulsa and India teams.

I built a partnership between the Tulsa and India help desks.

I stressed the importance of process documentation and accountability.

I created a single source process documentation to be used by both help desks.

Work with clients and customers to provided quality products and services, to exceed expectations, and work with other teams to help resolve problems.

Serve as technical advisor and member of the change advisory board. Planed for systems acquisition, deployment, installation, operation and maintenance.

Reviewed and or modify policy and procedures to meet business objectives. Managed workloads across all teams. Conducted interviews and make hiring and termination decisions as well as performance evaluations. Chat room conversations are considered quality documents in the event of an incident. Reduced root cause analysis action items by 50% in 6 months.

HEWLETT- PACKARD September 2010 – August 2011

Pre Sales Solutions Architect

United States Public Sector

Assigned a high volume of projects across wintel, UNIX, and VMware.

Analyze and determine areas in which data, hardware, and or software requirements must be fulfilled.

Identify the impact of emerging technology and provide technical recommendations to pursuit teams.

Recommend methods and procedures necessary to insure hardware, software or data availability for supporting requirement are in line with pursuit requirements.

Provide technical expertise with IT architecture, acquisition and certification.

Tailoring current and future IT systems to requirements based mission, and planning based on long and short-term integration and or migration. Coordinate with pursuit teams insure all requirements are met for multiple proposals for multimillion-dollar deals.

HEWLETT- PACKARD October 2007- September 2010

Solutions Architect at Delphi World Headquarters

• Determined requirements based on business process

• Analyzed and determined areas in which data, equipment or software requirements must be fulfilled

• Determined whether the request can be filled through the use of available resources or the necessity of new equipment or software

• Identified the impact of emerging technology and provide technical recommendations

• Finalized architecture documents and publish them for download by my customer

• Recommend methods and procedures necessary to insure equipment, software or data availability for supporting requirement are in line with business requirements

• Coordinated with system, hardware, and or software specialists to insure technical accuracy of any proposals

• Responsible for data center operations, problem management, incident management, architecture, and project management

• Supported Teamcenter MC/ServiceGuard high availability cluster

• Level 4 UNIX support; add, move, change, and problem tickets

• Engineering/Architecting projects at Delphi World Headquarters

Dewpoint Jul y 2007 – October 2007

Systems Engineer for the State of Michigan

• Veritas NetBackup migration engineer at the State of Michigan

• Participated in the implementation and planning of changes around the migration to the new backup solution

• Tested and documented a network communication tool to discover possible network problems

EDS December 2006 – July 2007

Infrastructure Specialist for General Motors OnStar& Global Hosting

• Supported 800+ UNIX servers globally for General Motors

• Conducted all phases of server operations 24/7 365

• Lead the implementation of a technical review process to ensure that all changes are technically sound prior to implementation

• Supported OnStar MC/ServicGuard and Superdome Support

• Technical lead for the OnStar deployment of Solidcore

EDS October 2005 – December 2006

UNIX Administrator Team Lead at Delphi World Headquarters

• Led a team of highly skilled UNIX system administrators supporting the Delphi Corporation worldwide

• Led a Teamcenter consolidation project

• Reduced the cost of ownership by 50%

• Designed POC Teamcenter MC/ServiceGuard high availability architecture

• NIS consolidation

• Deployed the new Delphi compute cluster that was used globally

• Managed the project form beginning to end and delivered ahead of schedule

• Stabilized the Delphi global license TRIAD that increased reliability by 90%

• Created Highly available/scalable solutions using UNIX and Windows infrastructure

• Consolidate three data centers to one in South East Michigan, reducing the cost of hardware refresh by 200% during bankruptcy for cost savings

• 2-5% of my duties included end user support to the engineering community ranging from licensing problems, hardware failures, application problems, and High Performance compute jobs failing

EDS May 2004 – October 2005

UNIX Systems Administrator at Delphi Terminal and Interior

• Supported Teamcenter PLM on 2 HP servers

• Identified over 30 shortfalls in the Delphi UNIX environment

• Corrected 30% of the shortfalls in the first 2 months

• Notified EDS and Delphi on the importance of a living disaster recovery program

• Developed several shell scripts to monitor the health of the UNIX environment

• Contributed to 20% increase in systems availability

• Developed project plans for several complex projects that were completed ahead of schedule

• Technical lead for incident, problem and change management

• Supported HP 9000 servers in a MC/ServiceGuard environment using EMC Clariion disk on a SAN

• End user support for Delphi employees using laptops, pc’s, and unix workstations

EDS December 1999 – May 2004

Infrastructure Analyst at GM Truck Product Center Central

• Supported IMAN/Teamcenter PLM on 6 HP Superdomes in 2 data centers

• Supported HP9000 “V”, Superdomes, rp8400’s, “N”, and “L” class servers in a MC/ServiceGuard environment, Sun servers (E450 E5000 E6000 480r 280r v880 and 6800) and Sun Clusters

• Technical lead for change management

• Configured HP and Sun environments for testing and training

• Created EMC SAN solutions using Symmetrix and Clariion storage

• Supported 2000+ Sun and HP workstations

• Provided3rd level UNIX support for break / fix issues

• Installed software loads using Jumpstart and Ignite

• Installed and supported the GM Repeatable Digital Validation (RDV), for both test/preproduction and production

• Involved with the implementation 2-480r’s in a Sun cluster for RDV that was connected to the EMC Symmetrix as lock disk

• Installed 8- 280r’s,2-480r’s for RDV, 6- 280r’s, and 2- 480’s for shared security; the shared security implementation used ipmp to have fail over for the network and the 480r’s were connected to the EMC storage using power path

• Decommissioned an E5000 at Milford proving ground and had it moved to the Pontiac data center for a test/training system for Solstice Disk Suite and Veritas Volume Manager

• Loaded specialty software on specific application on Sun and HP severs after change control approval

• Updated applications on application servers, and updated software licenses for applications on license servers (FLEXLM)

• Installed OS and application software patches

• Wrote and modified UNIX ksh shell scripts for automation

• Configured and updated print/plot queues and software on the server and the clients

• End user Support for General Motors Truck Engineering Group

Resource Technologies Corp. July 1997 – December 1999

Technical Departmental Information Administrator at DaimlerChrysler Corporation-Jeep Truck Engineering

• Managed IT assets for 28 departments at six DiamlerChrysler facilities

• Created a MS Access database to track computer workstations and laptops with easy to navigate interface for data input and report generators for all Jeep Truck Engineering body for Chrysler

• Planned, coordinated and submitted budget requests for equipment

• End user support

o Supported 28 departments 500+ PC's and laptops, and 300+ SGI and IBM workstations at Jeep Truck Engineering and 5 DiamlerChrysler off site facilities

o Administered security for TSO

• Planned, coordinated and submitted budget requests for equipment upgrades and replacements

• Inventoried and tracked movement of equipment

• Developed and used a time saving method to minimize down time due to corrupted software

• Moved, installed, and configured workstations, printers and PC’s for network connectivity

• Solved hardware, software, printing, and network issues for UNIX and Windows NT workstations, PC’s, and laptops

• Configured printers for CATIA (Flexprint),mainframe, VAX, and Novell network printing

• Worked closely with management and remote engineering complex personnel to ensure engineering computing issues were resolved

• Conducted follow-up on any unresolved issues

• Created an MS Access Database to track computer workstations, and laptops with an easy to navigate interface for data input and report generators for all of Jeep Truck Engineering. This tool was over 30% more accurate than the corporate hardware inventory.

Military experience:

UNITED STATES AIR FORCE Technical Sergeant (E-6)

Disabled Veteran

Security Clearance: Secret (inactive), Top Secret SBI (inactive)

•Hazardous Waste Technician and Computer Support

Interpreted (40 CFR), packing, (49 CFR) regulations

Completed a database conversion that was adopted by USAF Space Command as the standard for Hazardous waste tracking and billing and incorporated into an Air Force database

Managed $500 million annual budget to obtain goods, and services

Lead opportunity assessments projects

Significantly reduced lead disposal

Added 8 additional compressed natural gas vehicles

Developed a new database for tracking hazardous waste from pickup to proper disposal. Imported data from an already existing database when work was completed.

Owned a $1 million a year budget for hazardous waste disposal. Saved $250,000 the first year through contract renegotiations, which helped in getting, spend approval to do hazardous waste reduction in the forms of compressed natural gas conversations for some vehicles and the purchase of steam cleaning equipment for firearms to reduce hazardous waste being generated by the Air Force.

•Financial Management

•Superintendent of Weather Station Operations

Manage daily weather station operations

Conduct RADAR training and certifications

•Weather Forecaster and Observer

Issue terminal airdrome forecasts, weather warnings, weather advisories

Conduct meteorological watch

Take and disseminate weather observations, RADAR observations, PIREPS

Conduct pilot and air crew weather briefings

Supervise duty observers work

Plot and analyze Stew-T, LAWC, upper air packages

Interpret satellite imagery

•Medical Technician ER (EMT)

Contact this candidate