Administrative Assistant

KC

KAREN CUMMINGS

***************@*****.*** 773-***-**** Montgomery, AL 36117

Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Database Entry

Report Preparation

Schedule Management

Document and File Management

Verbal and Written Communication

Appointment Coordination

Multi-Line Telephone Systems

Professional and Courteous

Microsoft Office Suite

Bank of America Chicago, IL

Office Administrative Assistant

08/1992 - 12/1996

Answered phones to direct callers, schedule appointments and provide general office information.

Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.

Compiled and produced presentations and reports as directed by leadership team.

Tracked expenses and documented records to improve financial flow. Davidson Marketing Chicago, IL

Office Manager

09/1988 - 08/1992

Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records. Managed office inventory and placed new supply orders. Consulted with management to resolve equipment performance and output quality problems.

Prepared meeting agendas and recorded and transcribed minutes. Coordinated office activities and operations to secure efficiency and compliance with company policies.

Booked hotel rooms, car rentals and flights for company trips and conferences.

First Investors Chicago, IL

Financial Representative

09/1987 - 09/1988

Worked with customers to determine needs, evaluate financial means and check eligibility for products or services.

Reviewed customer applications and pursued missing information to complete submissions.

Secured long-term customer accounts, providing recommendations to promote service effectiveness and benefits to exceed client goals and needs. Processed and documented customer and institutional payments. Promoted Mutual Fund Portfolio products to customers. Identified trends in financial performance to provide recommendations for improvement.

Summary

Skills

Experience

Robert Morris College Chicago, IL

Some College (No Degree) in Business Management

Education and Training

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