EXPERIENCE
Araceli Salas Aparicio
GARLAND, TX, 75040
**************@*****.***
Salas Wooden Floor Tile Company
Reception
GARLAND, TX
Sep 2010 - Present
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
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Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
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• Complete forms for sales orders.
• Answer simple questions about clients' businesses, using reference files.
• Stamp messages with time and date and file them appropriately.
• Record messages, suggesting rewording for clarity or conciseness.
• Keep records of calls placed and charges incurred.
• Contact security staff members when necessary, using radio-telephones.
• Monitor alarm systems to ensure that secure conditions are maintained. Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
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• Place telephone calls or arrange conference calls as instructed.
• Relay or route written or verbal messages.
• Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
• Route emergency calls appropriately.
McDonalds Corp
Assistant Manager
Plano, TX
Oct 2013 - Jun 2020
• Develop departmental objectives, budgets, policies, procedures, and strategies. Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.
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Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details.
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• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Compile and balance cash receipts at the end of the day or shift.
• Perform various financial activities such as cash handling, deposit preparation, and payroll.
• Supervise and participate in kitchen and dining area cleaning activities.
• Estimate ingredients and supplies required to prepare a recipe.
• Resolve customer complaints regarding food service. Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
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• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
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Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
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• Forecast staff, equipment, and supply requirements based on a master menu.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
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Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
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• Recommend measures for improving work procedures and worker performance to increase service quality 1310 BAY SHORE DR GARLAND, TX, 75040 469-***-**** **************@*****.*** EDUCATION
ADDITIONAL SKILLS
CERTIFICATIONS
REFERENCES
and enhance job safety.
Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
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• Record production, operational, and personnel data on specified forms.
• Develop equipment maintenance schedules and arrange for repairs.
• Evaluate new products for usefulness and suitability.
• Greet and seat guests, and present menus and wine lists.
• Schedule parties and take reservations.
• Present bills and accept payments.
PECOS HIGH SCHOOL Pecos, TX
High School Diploma (May 1998)
• Spanish
• Word, Excel
• Notary Certification
Margarita Armendariz, Moblie Phlebotomist, Phlebotomist
325-***-**** - ********************@****.*** - Friend Desiree Gonzalez, Store Manager, Allsups
432-***-**** - *****************@*****.*** - Friend Michaela Montano, Administrator, CTAP
432-***-**** - *****.***********@*****.*** - Friend Jose Alonso Salas, Owner, Salas Wooden Floor Tile Company
469-***-**** - ********************@*****.*** - Boss 1310 BAY SHORE DR GARLAND, TX, 75040 469-***-**** **************@*****.***