Staff Sergeant Plant Manager

PETER SMITH (TREY)

****.******@*****.*** 918-***-****

Education and Certifications

Master of Science in Management 3.89 GPA– Southern Nazarene University

Bachelor of Art –Business Management 3.25 GPA - Southern Nazarene University

T.W.I.C. Card, APICS License, U.S. Passport, DOD Clearance, Drivers License

Professional Experience

TEAM INC 12/2021 – Present

Business Development/Sales Specialist

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily

Adjusts content of sales presentations by studying the customers’ historical sales or needs

Focuses sales efforts by studying existing and potential customers. Submits orders by referring to price lists and product literature.

Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, three-month rolling sales forecasts (updated and submitted weekly) and monthly and annual territory analyses.

Produces and submits written proposals and quotations in pursuit of business opportunities using:

Standard rates and pricing parameters as set forth by upper management; deviation from established rates requires management approval.

Bid calculation sheets for fixed price and/or unit price quotes using technical and execution detail input from Operations Manager.

Coordinates the dispatch of crews and resources to support the contracted work with the Operations Manager responsible for servicing the site.

Provides job specific dispatch documents to support crew assignments.

Generates draft invoice documents and submitting to administration for data entry into the Invoicing System within three (3) business days of the completion of the job.

Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules and marketing techniques.

Recommends changes in products, service, and policy by evaluating results and competitive developments.

Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.

Prepares customer’s personnel, contractors, and other trade factors with product knowledge and selling skills by conducting and/or participating in sales promotion and educational meetings.

Provides historical records by maintaining records on area and customer sales.

Has good working knowledge of all company products and services that are available to our customers.

Follows up with accounts that are not current, requests payment, and keeps Branch Manager informed

MATCOR 05/2019 – 06/2020 (RIF due to COVID-19)

Reginal Account Manager / Business Development

Contacted potential clients to establish rapport and arrange meetings.

Planning and overseeing new marketing initiatives.

Research organizations and individuals to find new opportunities.

Increasing the value of current customers while by 20% attracting

Finding and developing new markets and improving sales.

Attending conferences, meetings, and industry events.

Developing quotes and proposals for clients.

Developing goals for the development team and business growth and ensuring they are met.

Training personnel and helping team members develop their skills.

ECOLAB/NALCO 12/2017 – 06/2019 (Resigned to take job at MATCOR)

District Sales Representative

Led the creation, improvement, and implementation of innovative sales strategies to drive position and increase share within the assigned geography Current

Increased sales by over 30% in 2018 ($313,000 in new business in 2018) and profit margin within the territory by meeting assigned targets for profitable sales volume and margin dollars (upsold current customers by $92,000).

Developed key relationships with customers through the following methods: identified and engaged key decision makers within existing accounts, prospect and cold call generation, frequent follow up, and strategic questioning to identify customers’ needs.

Involved in the engineering and design phase with customers to ensure retention and outstanding customer serve.

Worked closely with current and new customers to understand business needs and recommended continuous improvement and innovation plans that maintained and grew sales within assigned territory

Developed strong relationships with key stakeholders in current and new customers, including plant or facility executives

Engaged in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels

Engaged technical staff and management to develop retention and growth strategies

T.D. Williamson 08/2016 – 11/2017 (Reduction in force)

Supervisor of Sales Procurement, Planning, Production Scheduling

Researched the customer and partners of the customer and identified the decision makers, procurement processes, and their history with T.D. Williamson

Managed the HT&P sales team for Tulsa. Sales team increased revue by 31% (2.1 mil) under my management in 9 months.

Managed a team responsible for production scheduling and capacity planning

Prepared daily and long-term production schedule utilizing MRP and sales forecasts

Developed delivery commitments by coordinating scheduling activities with production team to balance production capacity, productivity, and on-time delivery metrics

Developed, published and maintained Master Production Schedule for multiple facilities

Analyzed priority orders for material /capacity availability and adjusted productions schedule to ensure on time delivery

Provided accurate and timely communication of production shortages or delays which could impact customer schedule

Attended daily production meeting to evaluate production schedule, backlogs, material shortages, labor requirements, etc.

Planed production to deliver 99% or better fill rates on locally produced finished goods

Evaluated and graded prospective suppliers/vendors in a timely manner to ensure they meet company quality control measures, costs and needs

Attended trade shows and conferences to gather information and get contacts of potential suppliers

Managed Supplier Development Team whose task it was to identify and secure new global suppliers & vendors

Negotiated all purchasing contracts with suppliers/vendors to include payment terms, delivery methods, pricing, etc., prior to sending contracts for the approval of the Global Manufacturing Vice President

PCC/Walden’s 08/2015 – 08/2016 (Company moved my team and position to Portland, OR)

Sales Manager & New Business Integration

Negotiated terms of new and renewing contracts

Communicated daily with R&D, Operations, Master Scheduler, various engineering teams, Finance and field teams to ensure obligations to customers were met

Identified new products and opportunities for emerging developments with new and existing customers

Maintained CRM to ensure accurate revenue and capital forecasts for all Products and Services for the upcoming quarter

Made presentations at sales meetings, training programs, and product education seminars for new and existing customers as directed by the Global Sales Manager

Performed financial analysis, economic modeling and projections for potential business opportunities, expansion projects

Serviced customer accounts regarding inquiries, new product, problem solutions, product repair, new product testing (First Article Inspection) and special request, to ensuring customer satisfaction

Prepared customer inquiries, quotes prices, and shipping policy, in a prompt & accurate manner

Communicated daily with existing customer (via calls, in person and sent emails) regarding products & services to illustrate their use. Reported results to the Global Sales Manager weekly so he could be aware of the accounts through CRM updates

Monitored progress of new projects and the status of existing sales order to the customer on a weekly basis to ensure timely completion, and could provide weekly updates to the Global Sales Manager

Led on the award of $90 Million in new work packages in 2015 through 2022 and played a key role in an additional $15 Million in spares/replacement parts

Interacted with customers daily to facilitate changes in engineering and the pricing model associated with those changes

Managed daily team activities to advance the work of one or more projects. Plan, document, review, and manage subordinate performance

Oil States International 06/2012 – 08/2015

Production Manager

Managed Business Development and Sales teams (Goals, Capacity and Forecast)

Was tasked in 2014 to implement new MRP System to all facilities

Achieved budget volumes in terms of managing yields/cost, labor variance, packaging scrap and other costs

Facilitated the review of seven (7) direct report department managers on a quarterly basis

Attended specialized training; Commercial Development Program and Corporate Leadership Development Program

Speaker at the 2015 OTC in Houston, TX; Fracking Services and Products

Reviewed production and operation reports, resolved operational and manufacturing problems to ensure minimum costs and prevent operational delays

Managed daily operations including, production scheduling, supply chain management, fabrication and finishing

Developed or revised standard operational procedures to ensure compliance with set standards

Reviewed and analyzed scrap ratios to ensure acceptable quality products

Created and implemented strategic plans to achieve short and long-term goals of the business, including business growth, internal cost reduction, lead time improvement, maintain quality, and improving customer service

Communicated daily with internal and customer R&D teams, engineers, sales and forecast teams.

Promote and maintain the safest work environment possible

Monitor/oversee daily safety huddles of all employees prior to start of shift

Performed random daily audits of personnel to ensure awareness of correct PPE, evacuation procedures, meet-up points and secondary safety assignments

Coordinated manufacturing activities to ensure production and quality of goods to meet customer specifications

TMK IPSCO 05/2012 - 07/2014

Senior Project Manager

Oversaw completion of assigned projects to be on-time and within budget and scope.

Analyzed and monitored customers day-to-day issues, projects and activities

Planned all logistics and forms of transportation for assigned projects

Held kickoff and closing meetings for assigned projects

Coordinated internal resources and third parties/vendors for the execution of assigned projects

Ensured resource availability and allocation

Developed a detailed project plan to track progress at every step of the project

Measured project performance using appropriate systems, tools and techniques

Reported to management as needed to ensure projects end on time

Performed risk management to minimize project risks

Established and maintained relationships with third parties/vendors

Created and maintained comprehensive project documentation

Maintained the Master Schedule and Final Assembly Schedule, expediting ordering utilizing these schedules, and shipped final products to customers

Reported to and worked directly with the Plant Manager

Oversaw and managed the logistics of materials to and from the facility and delivery to customers using all modes of transportation; barge, rail, and truck

Planned & Managed the activities of purchasing officers, and related workers involved in purchasing materials, products, and services

Oversaw supply chain management, procurement and inventory control

Continually communicated with Corporate Sales and R&D Engineering teams to ensure costumer’s needs were met in the time frame promised

Scheduled a plan to ensure 12 month forecast requirements were met

Designed and oversaw the current daily Master

Daily evaluation of customers Min./Max Inventory Levels

Maintained the Master Schedule/Final Assembly Schedule

Ordered expediting within the Master Schedule to comply with customers’ needs

Monitored production schedule and coordinated secondary departments to ensure production met necessary deadlines and client requirements

Generated and prepared necessary production reports

Evaluated material shortages for production build and expedited shortages by communicating with internal departments

V.A Healthcare Services 09/2010– 04/2012

Financial Analyst

Compared prices of procedures of various insurance companies

Monitored prices of generic vis-à-vis name brand pharmaceuticals

Bank of America 03/2006– 08/2010

Broker / Loan Officer/Personal Banker

Loan Officer/Personal Banker

Earned Sales Leader of the Month award six times (created over 1mil of new business)

U.S. Army 03/2000 – 02/2006

Squad Leader (Light Infantry) Staff Sergeant E-6

All Military & VA documents, certification, leadership training and schooling available upon request, leadership role in two tours in Iraq and South Korea

Advanced Computer Skills

MRP / ERP Systems; SAP 5.0, PDM, HMS, TEAMCENTER, Multi-Capp

Proficient in Microsoft: Team, Project, Excel, PowerPoint, Access, CRM System, Sales force and Office

Community Involvement

Member of Sigma Alpha Epsilon Fraternity, held 4 offices

Member and Trustee of Veterans of Foreign Wars Post 445

Member of University of Kentucky Student Development Council

Volunteer Experience

Emergencies Infant Services of Tulsa

National Multiple Sclerosis Society

American Red Cross

Tulsa Sports Charities

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