Sales Associate Customer Service
Resume:
Darlene Lewis-Woods
Springfield, Ohio 45504 **********@*****.***
Summary
Compassionate authoritarian who can demonstrate understanding and work with customers to solve problems and answer questions. Offers confidence and peace of mind while problem-solving and finding answers to questions.
Skills & Qualifications
Demonstrate empathy and understanding to customers and calmly diffuse situations
Excellent written and verbal communication skills
Proficient computer skills in Word, Excel, Power Point, Google Docs, Internet research
Entry-level Management, Leadership, and Mentoring roles
Highly skilled in customer service and merchandise sales
Knowledgeable in office etiquette, equipment, and multi-phone systems
Effective problem-solving and resolving customer/company issues
Results-driven with a strong business, financial, and financial background
Analytical, multi-tasking, time management and office safety skills
Results driven with a strong business, financial, and innovative mindset
Experience in processing all types of bill and refund payments, ordering materials, and record keeping
Work History
Retail Sales Associate 1994 – Oct. 2021
Spectrum Springfield, Ohio
Processed all types of bill and refund payments and record keeping
Ordered and inventoried office materials
Education
Word Processing, Computer Technologies, Social Work courses
Clark State Community College, Springfield, Ohio
Word Processing and Computer Technologies Certifications
Joint Vocational School, Springfield, Ohio
High School Diploma
North High School, Springfield, Ohio
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