Brenda Lindsey

Braxton, MS *****

adr9hi@r.postjobfree.com

601-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative/Call Center

Teleperformance usa - Mississippi

November 2021 to Present

Answer inbound calls assist customers with website, placing orders, provider questions make sure all customers are satisfied with the service. Multi tasking various windows in order to provide excellent customer service

CNA - Certified Nursing Assistant/Caregiver

Self-Employed - Braxton, MS

March 2021 to Present

• Assist Clients with their daily living actives,make appointments,run errands,fill prescriptions,distribute medication on daily bases,take to appointments,keep in contact with family to let them be aware of clients needs,cook and clean.

Cashier/Sales Associate

Kangaroo Express - Brandon, MS

August 2008 to January 2010

• Greet customers,run register,promote sales of the month items,keep store clean,change gas prices

(physically & manually),stock cooler,train new employees on register,and work at different locations. Cashier/Assistant Manager

The Outpost - Pearl, MS

April 2005 to June 2007

• Greet customers,check vendors in,run the register,inventory,stock cooler,train new employees on company rules and guidelines,run daily reports stats and lock up store at night. keep store clean and take deposits to the bank.

Retail Sales Associate/Cashier

SUSIE'S DEALS - Las Vegas, NV

November 2001 to February 2004

• Greet customers,run the register, promote sales,color coordinate clothes,put out merchandise,keep store clean.

Call Center Customer Service Representative

Staffmark - Las Vegas, NV

February 1998 to March 2000

• received inbound and made outbound calls for credit card company,resolve issues,receive payments,input data,and issue out credit cards. filed medical records for southwest medical associates, researched any requests, make copies, faxed, and made phone calls. received inbound and made outbound calls for catalog company, send out catalogs, problem solving issues, monitor orders to make sure they are sent out to customers.

Data Entry Clerk

Kelly Services - Las Vegas, NV

January 1997 to June 1998

• Input company invoices, research numerous files to make corrections, File paperwork,make copies,fax necessary papers, and make phone calls

Education

High school diploma

Western High School - Las Vegas, NV

September 1993 to May 1997

Skills

• Customer service

Certifications and Licenses

CNA

CPR Certification

Assessments

Administrative assistant/receptionist — Highly Proficient October 2021

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Basic attention to detail — Completed

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Medical terminology — Completed

September 2021

Understanding and using medical terminology

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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