Sales Representative Customer Service

MISAEL SALAS JR

Phone #: 323-***-****

E-mail: *************@*****.***

Los Angeles Ca 90023

POSITIVE, SELF-MOTIVATED PERSON WITH 5+ YEARS OF EXPERIENCE IN CREATING NEW LEADS AND CONTACTING NEW

CLIENT BASE LEADS AND NARROWING THE GAP TO CLOSE SET DEAL. HIGHLY ENERGETIC AND RELIABLE ON TASK WITH VERY LITTLE INSIGHT. TAKES RESPONSIBILITY FOR ACTIONS AND COMMUNICATES HONESTLY FOR A HIGHER IMPACT RESULT.

•DRIVEN TO EXPANDING CLIENTELE BASE BY MARKETING IN ANY PLATFORM.

•NOT AFRAID TO TAKE RISK.

•ABILITY TO ACKNOWLEDGE CLIENTELE ISSUES REGARDING “NEEDS/WANTS” WHILE INNOVATING DIFFERENT TECHNIQUES TO CLOSE THE DEAL.

•HIGHLY OBSERVANT ON ANY REGARDS TO POTENTIAL CLIENT, MISTAKE, AND LEADS.

•California car salesperson occupational license

COMPETENCIES

Customer service, Direct Sales, Inside/Outside Sales, Schedule Management, Budget management, Leader, Strategic Planning, Organization Management, Microsoft office, Consulting, Attention to Detail.

Self- Employed September 2012 - present

Mariachi musician/ Group Leader

Follow up on leads for potential gigs as well as marketing the group for future contracts. Meeting other competitors in a collaboration in order to maximize our working agenda.

•Follow up with existing clients, follow thru with potential clients, set up meeting with clients in the pipeline, and come to an agreement with a sign contract with all information needed regarding to the client needs.

•Market the music group on known social network to get exposure.

•Tendering new social meets and get acquainted with new potential new clients.

•Pay group members their individual salary for each event attended.

Carlux Inc. February 2021- May 2021

Porter

As a used car dealership, every car that is in the front sales lot must be inspected for safety and approval by the lead technician. For that to go smoothly there are basic steps to follow and good communication with all technicians and sales representative.

•Talking to on-site technicians to get information about the vehicle’s diagnostic and communicating to third party technicians.

•Posting on the dealership communication platform when the vehicle as left the dealership lot and when it has return as well when the project has been completed. That way the lead technician and sales personal could be up to date.

•Helping technician with ordering parts and pick up.

GreenBox Mortgage

Wholesale Account Executive March 2019 – October 2019

Prospecting for new brokers in the Non- Qualified Mortgage sector. GreenBox is a company that expands the guidelines so people who don’t qualify for the traditional method of mortgage have other options of purchasing a home.

Prospect for new brokers through the NMLS consumer website and contacting them for new business

Making calls and contacting 75 new potential broker each day.

Following up with the relationships that have already been set up for new business

Receiving potential buyer’s financial information and matching with one guideline program to make qualify.

Import qualifying buyer’s information in the company portal.

Tracking qualifying process and updating the broker with the process either through Email or a Phone Call

Innovative Home Services May 2016 -August 2017

Sales Representative

Main interest is selling at a business to business ratio. Identifying the value of the product at hand and sending it to the sales floor. Conducting deals for contracted customer and taking lead role into of their experience from the moment the first contact is made till the shipping order is received with very detail-oriented communication between the client and lead sales representative.

•Following up with contracted clients with new lead and consulting them with what would be their best interest.

•Adjusting the sales value identification methods throughout the year in order to keep our competitors as well as the market of the products similar.

•Calculating the amount of profit on each brand product we sell, adjusting the percentage of profit of each item that doesn’t sell from 30% and down in order the keep products on the move, lastly identify the products that don’t sell and sell for a lost and adjust other product percentage to make the lost margin slimmer.

•Keep sales floor organize and clean as well as the product for an increase in sales.

•Imply a creative method to make sales more efficient.

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Education

Garfield High School Class of 2012

High School Diploma

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